Equipment manufacturers eager to capture more of the lifetime revenue stream generated by their machinery sales know that quality product support is one of the most important after-market success drivers. Product support also represents a major share of equipment dealer personnel investment and revenue.

Field service and product support executives need to look no further than the valuable data their machines are producing for the key to unlocking growth in the after-market. Indeed, access to troves of machine performance, diagnostic and maintenance data hold great promise for positively impacting customer service experiences through a more proactive, preventive approach to product support. But having the data is only the start. Sophisticated machine telematics technology and the data it produces often stand in stark contrast to the largely manual, paper-based means of delivering and tracking field service for many construction equipment manufacturers and dealers.

So what is standing in the way of forward-looking construction equipment firms seeking to translate machine data into field service automation? There are many commonplace problems we hear from manufacturers, each presenting unique challenges. Each of the following common problems we encounter also includes a practical planning consideration.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Imagine what you could do with instant, accurate machine data and process information directly from the machine. Even depth and dimension are within reach with the help of a manufacturing execution system (MES). Medical parts, supply, and equipment manufacturers use MES for real-time production monitoring and analysis to improve throughput, boost quality, and reduce scrap. You can achieve more capacity with the same machines and improve overall equipment effectiveness (OEE)—working more efficiently and profitably. This white paper highlights four ways to boost your performance with the right manufacturing execution system.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Imagine what you could do with real-time monitoring and control for your production and process manufacturing operations. You could improve productivity, work more efficiently and profitably, and make better decisions based on the manufacturing performance of your plant or the entire enterprise. You can do all this with the help of a Manufacturing Execution System (MES). This white paper highlights four ways to better your production efficiency with a manufacturing execution system.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


In the face of growing competition and a challenging business climate, many job shops and manufacturers are looking for ways to reduce costs, streamline operations, and improve the bottom line. Implementing enterprise resource planning (ERP) software is a proven solution for running a business efficiently and effectively. Yet, a large percentage of manufacturers have held back from implementing an ERP system due to high initial costs, long implementation times, and competing demands for time and resources.

This paper describes how the Software as a Service (SaaS) model (more commonly known as ‘the cloud’) delivers financial, implementation, and operational benefits to job shops and manufacturers. It also details cloud deployed Epicor ERP meets the needs of job shops and manufacturers. Job shops and manufacturers can leverage Epicor ERP—and cloud technology to ‘punch above their weight—increasing effectiveness.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Talent management is quickly becoming the human resource industry’s hottest buzz term. Preparing your workforce for the future is important. Equally important yet often overlooked, however, is managing your employees in the present. How your employees are performing today sets the foundation for how your workforce will look in the future. Don’t overlook the importance of performance management and optimizing your workforce today.

Managing employee performance may seem like a common sense business practice, but a recent study revealed that many employees have never had a performance review or found their review to be not useful. Though this number is troubling, it is just the tip of the iceberg when it comes to performance management—while slightly more than 40 percent of employees are receiving useful feedback from employees, it does not include those employees who don’t receive continued support or guidance from their employers. Performance management goes beyond an annual performance review. It involves keeping employees engaged and motivated to achieve a high level of professional success. How do you manage this? There are three main steps to increase employee performance today.

  1. Work with employees to set defined goals.
  2. Make these goals challenging yet achievable.
  3. Provide consistent feedback.

Sounds simple enough, right? It can be if you have just a handful of employees to manage. On the other hand, managing the performance of a sizeable workforce can be more challenging. By implementing best practices for performance management company-wide, you can increase the likelihood that employees will be doing their best work possible while reducing the ineffectiveness of a fragmented performance management policy.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


As a manufacturing leader, you’ve likely heard a lot about the efficiencies and productivity gains realized from having a single digital thread that connects your factories to your back office financial functions, streamlining and linking work processes and production data from engineering and product design, through manufacturing and to delivery and field service. An emerging trend is to extend that thread to include your selling processes. Whether you sell B2B or B2C, it’s becoming increasingly urgent to better coordinate data from every sales channel, from in-person brick and mortar stores, customer sales representatives, and direct sales to all aspects of eCommerce, such as websites, online marketplaces, mobile apps and social.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Business leaders who choose to deploy technology solutions on premises in an increasingly cloud-trending world have several reasons for their decision. Many choose to keep their systems on-premises because they are inexperienced with and wary of cloud-based software. Others are concerned they have insufficient resources to move to a cloud solution because their existing system is full of customizations that will complicate migration processes. Some prefer on-premises because they feel it better supports regulatory requirements such as ITAR or FDA compliance. Regardless of why your business has chosen on-premises over cloud-based, your choice doesn’t have to limit your ability to compete with the companies whose capabilities are elevated by the cloud.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


From their inception, Enterprise Resource Planning (ERP) systems have been deployed with an overarching purpose: to reduce costs by managing processes and materials. Until the middle 1980s, enterprise systems were built for narrowly defined business needs such as order management, account payables, and inventory control. The first real ERP systems integrated the data and processes once handled by individual programs into a single system capable of managing almost every aspect of running a sizable business. They transformed how modern businesses work.

Consolidated ERP Strategy

The principal benefit of a consolidated ERP strategy was ensuring that data wasn’t duplicated across departments, eliminating “islands of information.” Processes once separated could now be linked, enabling enterprise-wide planning and optimization. For years, the focus of ERP was the top-down implementation of this strategy: the imposition of processes and measurements from an executive perspective. As the marketplace has evolved into a global competition, where facilities, suppliers, and partners are dispersed geographically and supply and demand signals occur over increasingly complex and nuanced value networks, the top-down orientation of traditional ERP is proving to be less than adequate in its own. In this new business environment, change and innovation are accelerating; risk and opportunity are dynamic elements across networks, and business practices and processes are evolving at a pace heretofore unimagined. Response to this changing competitive landscape demands that ERP not only support the executive agenda but also the needs of individuals, regardless of where they are in an organization’s value network. Only then can companies mobilize quickly and respond effectively to events as they occur at breakneck speed, whether in Singapore or Stuttgart, or the Silicon Valley. So ERP has had to evolve into adaptive ERP.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


The Automotive Aftermarket is a tough business. To survive, you must provide exceptional customer service, optimize your inventory, track transactions, outwit your competition, and improve profits. To achieve all that, you need technology. Unfortunately, technology investments make many uncomfortable. That’s possible because, unlike your inventory, an investment in technology will reside in your business for several years. A poor technology decision can result in lost revenue, frustrated employees, and a reduction in customer satisfaction.

As a result, your choice of a business management system, which includes POS, Inventory Control, AP, AR, parts availability, and other important features must be made carefully. To help you with that choice, we’ve assembled a list of the ten most common mistakes made when choosing and implementing a business management system. The list isn’t prioritized because they’re all important, and making any of these mistakes could have an impact on your chances for success

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


As an automotive parts or components manufacturer, you may be both encouraged and challenged by a growing number of trends in the automotive marketplace. From disruptive trends in product developments—such as electric vehicles, advanced assistance and safety capabilities, and driverless vehicles—to trade tariff increases, regulation changes, and higher interest rates, it’s apparent that change is in the air.

Production trends show that the manufacturing of most motor vehicles is on the rise—at least for SUVs, crossovers, pick-up trucks, and commercial trucks. Conversely, production is down for cars and medium-duty trucks. Ford surprised some when it announced scaling back significantly on its car offerings, continuing production on only two car models to focus more attention on its SUVs, crossovers, trucks, and commercial vehicles.

How these trends will shape the future of the automotive industry and the manufacturers that supply them remains to be seen. As an industry insider, you know that multiple factors can add up to affect the automotive industry in complex ways. New trends and the risks, opportunities, and challenges associated with them were examined recently during a presentation hosted by Today’s Motor Vehicles1 and sponsored by Epicor® Software. Read on for an overview of what’s shaping today’s auto vehicle industry.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.