Automotive service providers thriving in today’s challenging
economic climate often have one thing in common – a drive to pursue continuous
improvement
. Successful shops are always looking for ways to increase salesan image of the new Epicor integrated service estimator on display. and
revenue and give customers more reasons to remain loyal.  Shop professionals can see a powerful new
solution to this challenge in the Epicor booth at this week’s Automotive
Aftermarket Products Expo (AAPEX) in Las Vegas. That solution is the Epicor Integrated Service Estimator.

Epicor Integrated Service Estimator (ISE)

Epicor is expanding its presence in the automotive service
sector with each new generation of the powerful Epicor Integrated Service
Estimator (ISE)
web-based service estimating and parts sourcing solution. This
business-building tool provides shop professionals with instant, one-click
access to automotive parts information, pricing and local availability, as well
as labor information, OE service intervals and other critical information
needed to boost mechanical repair sales and bay productivity.

Epicor Integrated Service Estimator Expansion

By extending the Epicor Integrated Service
Estimator 
efficiency benefits to
technicians, the optional “Smart Inspection” mobile tool helps
service providers instantly capture and communicate the results of comprehensive,
guided vehicle inspections. This innovative new feature lets technicians use
tablet computers to photograph and record the condition of key vehicle systems
and components. They can then deliver this information to the customer in a
customized report and import the results to their shop’s point-of-sale system.

By providing quick access to more than 11 million parts from
over 7,800 manufacturer product lines, Epicor Integrated Service
Estimator 
allows users to expand into virtually any mechanical service category and create professional job estimates in as little as one minute. With the addition of our new Smart Inspection feature, the tool has become that much more powerful by giving technicians a way to help eliminate manual data input and offer consumers the information needed to make more informed decisions.

Already, ISE is helping thousands of automotive service, tire, and oil-and-lube businesses increase productivity and boost mechanical sales by allowing them to quickly and efficiently import parts, labor and pricing information into their estimates, work orders and invoices. And the new Smart Inspection tool is indicative of what many successful automotive service businesses already know – there is always room to improve.

Top 10 Benefits Of The Epicor Integrated Service Estimator

Automotive repair shops receive substantial benefits when utilizing the full potential of the Epicor Integrated Service Estimator™, which include.

  1. Expansion into virtually any mechanical service category through instant access to information on more than 10 million parts from over 7,800 manufacturer product lines
  2. Drive sales of high-value/high-margin jobs through an integrated database of OE-recommended service intervals
  3. Enabling service writers fast, confident and effective recommendations when providing add-on services by putting more information at their fingertips
  4. Save time on every estimate with one-click access to part details, photos, pricing, and local availability
  5. Elimination of estimating errors with documented parts and labor requirements for each job
  6. Closing more sales and impressing customers by quickly producing accurate, professionally printed mechanical estimates
  7. Completing estimates and repair orders in as little as one minute by eliminating the need to rekey parts and labor information
  8. Increasing bay and technician productivity by electronically confirming part availability through local suppliers
  9. Quickly creating comprehensive, accurate estimates on complex mechanical repairs through more than 400 custom job packages
  10. Avoid time-consuming software maintenance with a cloud-based architecture that ensures you’re always running the latest and best version Learn more about Integrated Service Estimator.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


if only henry ford had the benefits of epicor social enterprise

If Henry Ford and Thomas Edison had your email inbox, we’d probably ride horses to work and read our reports by candlelight.  Information is the brain fuel of our businesses, that much is true.  However, email, unnecessary meetings, and worse – constant interruptions – have turned that fuel into the business equivalent of the Twinkie.  You can live on Twinkies, but it’s not a good life. This is where Social Networking for ERP really shines. It reclaims your inbox, cleans the fluff out of your calendar, and allows you and your teams that ultimate modern luxury – Focus.  Below are two ways Epicor Social Enterprise will rock your business world. Want to know more about Epicor Social Enterprise? Get in touch using the contact us button below.

Focus – Epicor Social Enterprise Delivers Faster Results With Fewer Emails

Epicor Social integrates the most valuable features of social networking right into your ERP system. This means your activity stream built into Epicor shows you what you need to know, when you need it, exactly where you need to see it in order to do your job effectively.  Have a hot customer order that needs special babysitting?  Follow it. Concerned about your new product launch?  Track #MySuperAmazingProject using hashtags. Use callouts to send a question to the quality control team or accounting and bring them into the dialog.

The point is that Epicor Social gets work out of your inbox and back into the ERP system where the real work happens, anyway. Everything is linked.  Everyone that needs to be involved is involved. And everything has a context, so you jump right from the discussion into the Epicor record and do the work that needs to be done. Vitamin F(ocus) is a good thing.

Innovation – Let The Creative Juices Flow With Epicor Social Enterprise

If information is the brain fuel of your business, innovation is the lifeblood. Innovation is what allows you to respond to changing customer needs and position yourself successfully in a crowded marketplace. Innovation is amazing.

The problem?  Innovation is also tough.  You need geniuses, but they’re in short supply.  What most businesses have instead is an untapped collective pool of experience and ideas spread across the entire team and no way to harness it.

Epicor Social is the Juice-O-Matic that taps into your team’s creative juices. Does Sales love the idea?  Super. What does manufacturing say?  Bring those voices together, comment, vote, and move on. Companies that embrace social networking in ERP typically see an upswing in innovation, shorter process and decision times, better profits, and more on-time projects.  That’s how you measure lifeblood, and that’s what Epicor Social brings to your business.

Ford and Edison understood focus, collaboration, and innovation. So does Epicor. Let us know how we can help you evaluate Epicor Social tools and help you get out of your inbox and back into your business today.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

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