The Epicor ERP cloud framework is one that modern businesses are increasingly looking toward with an interest in more agile and efficient operations. Lending the environment necessary to deliver leading intelligent ERP software to businesses all over the world, cloud ERP systems are not a fringe fad, but the platforms of the future.
Epicor ERP Cloud Features
As with many other cloud-based technologies, Epicor ERP cloud deployments deliver access from anywhere, at any time. The impacts on productivity and performance can be realized almost immediately. Designed to fit a business’s unique needs and industry requirements, Epicor ERP Cloud users reap the benefits of modern tools built for a modern workforce.
Want to simplify your company’s technology landscape? Cloud ERP features a distilled technology profile to reduce the costs a business incurs with upfront purchasing and ongoing maintenance of in-house hardware. This leaves more room for IT teams to focus on internal projects and improvements. Not to mention, Epicor delivers one of the most trusted and secure ERP cloud solutions that are easy to deploy, use, scale, and extend.
The Cloud ERP trifecta consists of security, performance, and innovation. Incorporating these essential three concepts continually, Epicor ERP on Azure keeps your business data protected and your competitive edge strong.
“Microsoft’s focus on the ‘Intelligent Cloud’ and ‘Intelligent Edge’ complement our customer-centric focus. We looked at several public cloud options. Microsoft Azure offers the best foundation for building and deploying enterprise business applications that will enable our customers’ businesses to adapt and grow. Today, we are seeing more than three-quarters of prospects ask about cloud ERP. As that deployment model becomes the norm, we are ready to enable our customers to move to the cloud with confidence leveraging the reliability, security, and scalability of Microsoft Azure.”
-Steve Murphy, CEO, Epicor
The Great Migration To Cloud ERP
By staying abreast of the most innovative and forward-thinking technologies available to businesses, it is more likely for a business to succeed in growth and remain competitive. Clinging to manual, disconnected processes makes it increasingly difficult for a business to do exactly that.
The great migration to cloud platforms is well underway and businesses leading the movement are already reaping the benefits. IT operations, inventory management, product manufacturing, and keeping mobile workforces connected are all part of the equation. The result is increased development in even more efficient and powerful technologies, including big data analytics, robotics, eCommerce, digitization, Internet of Things (IoT) connectivity, and more. Microsoft Azure and Epicor ERP work together to deliver an enterprise-grade global cloud platform that is value-driven and cost-effective.
What Is Microsoft Azure?
Microsoft Azure is an open, flexible, and enterprise-grade public cloud computing platform. It serves more than 50 regions globally and leads the industry in security and privacy standards. With hundreds of data centers around the world and millions of servers, Microsoft Azure is the leading, most trusted public cloud platform for the enterprise. Epicor leverages this proven foundation to build and deploy enterprise business applications that enable your business to adapt and grow.
“Standardizing cloud deployment of its world-class manufacturing and distribution solutions on Microsoft Azure is a natural step for Epicor with its history of leveraging forward-looking technology to deliver the utmost value to its customers. With Epicor solutions running in the cloud, customers will reap the benefits of greater agility, faster innovation, and favorable economics of Azure as they embrace digital transformation.”
-David Willis, Corporate Vice President Microsoft
Learn More About Microsoft Azure And Epicor ERP Cloud Options
For a complete breakdown of the Epicor Cloud deployment options available with Microsoft Azure, download the free brochure: Download
Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Summer is a season know for bringing the heat. For many of us working-types, that heat can take the form of reporting and analytics on a business’ latest efforts and performance over time. Unfortunately, that’s not a heat we can avoid in our climate-controlled, AC-cooled offices, desks, and cubicles. However, that heat can be beaten and you can get more done, faster with XL Connect 7. Knowing you got the job completed right in a fraction of the time leaves more time for doing the things you love. Like budgeting. Right? No, just me? Well, you can give your business a leg up and potentially to steal a few more hours of summer sun now that Epicor XL Connect 7 is on sale at a rate of 20% off. Leverage this powerful tool to reap the benefits of self-service reporting and analytics, nested in the user-friendly environment of Microsoft® Excel®.
Epicor XL Connect 7 Sale – 20% Off
Customers who have not used Epicor XL Connect previously get a 20% off the list price on license price or subscription when buying Epicor XL Connect 7.
Customers already using Epicor XL Connect 7 get a 20% off the list price on license price or subscription when buying additional users.
Contact your Customer Account Manager using the link below for further details.
Hurry! Special offer expires 8/31/19.
What is Epicor XL Connect 7?
Epicor XL Connect 7 is a self-service reporting and analytics solution that allows users to engage with their data in the familiar ecosystem of Microsoft® Excel®. The built-in query tool and drag-and-drop interface solve the universal problem of relying on others to create customized reports. It works with your Epicor and Microsoft Excel data sources and includes intuitive features that allow business users to answer many of their own questions. For the analysts, XL Connect 7 means that manual and ad hoc reports can be automated in a matter of minutes—saving time for more critical activities.
Epicor XL Connect 7 makes it easy for users to create and refresh information in Excel. Combining Epicor data with additional lookup and calculations, you get the answers you need without the usual challenges of gathering and refreshing the data sources.
The perfect solution for both the analyst and the business user, XL Connect 7 is a game-changer in the way you and your company manage reporting. Build reports in minutes, utilize templates, and create interactive reports for detailed drill-downs and analysis from existing spreadsheets and Epicor data—all within Microsoft Excel.
Epicor XL Connect 7 includes enhanced data protection, so you have peace of mind knowing your data is secure and that users can only access the data you want them to see.
Epicor XL Connect 7 Benefits For The Business Analyst
When it comes to the benefits of Epicor XL Connect 7 for the business analyst, the biggest benefit emerges with the tool’s ability to leverage all Excel data. Not only this, but Epicor XL Connect 7 facilitates the real-time automatic connection to all your Epicor data. the result is a consolidation of company information drawn from multiple data sources. Additionally, there is built-in functionality that allows users to automatically create pivot tables for more detailed analysis. By incorporating this useful tool, business analysts can significantly reduce the amount of time spent creating routine and ad hoc reports.
Epicor XL Connect 7 Benefits For The Business User
When it comes to the benefits of Epicor XL Connect 7 for the business user, activities take place in Excel and remain in excel. This delivers the familiarity of Office productivity while contributing to the Epicor data your teams need for business intelligence and analysis. The tool provides the ability to creates ad hoc reports, functions, and analysis while also giving more detail behind the numbers with the ability to drill down into data. Access to data is provided anytime, anywhere with fully interactive reports—even offline.
Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.
This press release regarding Epicor’s acquisition of Majure Data was previously published by the Epicor Newsroom
Acquisition of Majure Data will expand Epicor solution’s portfolio for lumber and building materials dealers and distributors
Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced today that it has acquired Majure Data, a leading provider of warehouse management solutions for the lumber and building materials (LBM) industry. The transaction closed on July 1. The financial terms of the agreement were not disclosed.
Based in Milton, GA, Majure Data is a leading provider of warehouse management solutions to the building products industry in the U.S. and Canada. Majure Data has over 35 years of experience in warehouse management and has developed its solutions with a focus on the lumber and building materials industry for more than 18 years.
“Both companies offer deep industry expertise and are committed to building long-term relationships with customers, providing increased efficiency, accuracy, and operational improvements in warehouse operations,” said Bill Wilson, senior vice president, of retail and building materials industry solutions, Epicor. “Majure Data offers full integration tools for leading industry ERP platforms, allowing a broad range of LBM dealers and distributors to transform their warehouse operations.”
Before completion of this acquisition, Epicor acted as a reseller for the Majure Data products “RF Navigator” and “RF Navigator Foundations”. Bringing Majure Data into the Epicor family continues to demonstrate Epicor’s commitment, focus, and investment in the LBM industry. The acquisition allows Epicor to offer a powerful solution for LBM customers striving to improve their On Time In Full (OTIF) performance by increasing inventory accuracy and productivity, reducing shipping errors, and providing direct insight into the daily operations of the warehouse, enabling them to better serve their customers.
“This acquisition strengthens our ability to deliver innovative technology that accelerates sales growth, improves productivity, and enhances customer loyalty. With the combination of Majure Data’s deep industry functionality and Epicor’s scale of technology, we look forward to providing a premier business growth platform for lumber and building materials businesses,” concluded Wilson.
About Majure Data
Majure Data is a leading supplier of Warehouse Management Systems for the building products industry. With over 35 years of experience, we have the technology and expertise to transform your current warehouse and yard operations. We partner with the leading ERP providers in the industry to offer you a tightly integrated solution for millwork, roofing & siding, hardwood, pro dealer, cabinet, lumberyard, and wholesale distribution.
About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 45 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on-premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so you can focus on growth.
Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Epicor ERP 10.2.400 Release is Now Generally Available
With this latest Epicor ERP 10.2.400 release, Epicor continues to deliver on its commitment to be the cloud ERP provider of choice. Epicor announced its strategic partnership with Microsoft AzureTM in May 2018, and that relationship has deepened and evolved as Epicor’s cloud business grows globally. The momentum is undeniable—as of April 2019, over 500 companies are leveraging Epicor ERP in the cloud, a jump of nearly 20% since the last release.
Epicor continues to make investments in its industry capabilities, with functionality that can leverage the Internet of Things (IoT) to connect machines and gather data across factory floors. Epicor is also still “customer-obsessed,” and has worked on modernizing and enhancing user interactions and experience throughout the entire customer journey.
Epicor continues to execute against its roadmap of investing in functionality aligned to the company’s main investment themes, with the focus of this release on Experiences, Analytics, and Industry.
Transforming The User Experience with The Epicor ERP 10.2.400 Release
Epicor has heard from its customers that one of the top areas they would like Epicor to invest in is usability. Epicor ERP 10.2.300 was the first step in a modern user experience (UX), featuring the Kinetic Design System that was introduced at Insights 2018. Kinetic is a best-in-class UX design framework that delivers a modern look and feels while improving system usability and performance. With this latest release, Epicor is introducing new mobile time and expense management applications built on the Kinetic Design System, to capture time and expense entry and approvals. Epicor has also enhanced the usability of the Gantt-based job scheduling board for a modern customer experience.
“The speed of the new Kinetic screens and interface is great. Updating ERP 10 brings new features, no challenges or downtime.”
– Jos Greeve, Manager ICT, Boers & Co
Epicor also introduced Epicor Virtual Agent* (EVA), an intelligent digital agent embedded in the core product that enables users to get information quickly and easily, through voice or text. Finally, utilizing DocStar, Epicor will offer Sales Order Automation** integrated into Epicor ERP, which will reduce customer time and touchpoints, and accelerate their sales and fulfillment velocity.
Business Intelligence and Analytics
Analytics continues to be a major area of investment with Epicor ERP. With Epicor Data Analytics (EDA). New content packs have been released for both field service and preventive maintenance, as well as enhanced content packs for projects and production. Users will gain greater insights into the status of their field service team, their asset performance, as well as projects, and ERP MES.
Industry Focus
Epicor continues to invest in industry capabilities. Following the Dealer Network Portal introduced in the last release, Epicor now introduces the Supplier Portal in 10.2.400, which enables manufacturing customers to manage their supplier relationships, enter purchase transactions, and process RFQs in the best-in-class Epicor Commerce Connect eCommerce solution.
Epicor has refreshed and modernized frequently-used ERP MES screens using the Kinetic Design System. Advanced MES customers will also have a common shop floor interface via the Human Machine Interface (HMI).
Perhaps the most exciting solution in Epicor ERP 10.2.400 is Epicor IoT, a module that integrates with the Microsoft® Azure IoT Hub. This application monitors and visualizes data from sensors and other Epicor products. Epicor IoT leverages the power of Microsoft® Azure IoT Hub with the Epicor ERP context and production data to achieve new levels of operational efficiency. Through more intelligent insights into the production and day-to-day activities of your enterprise, Epicor users can fully drive and control Internet of Things data with the industry-leading Epicor ERP solution.
Users can track and visualize dynamic inventory to help locate process bottlenecks, monitor downtime, and throughput to improve asset utilization, and leverage predictive maintenance to boost quality and efficient manufacturing.
Ease of Everything
Epicor ERP 10.2.400 is primed to solve the complex challenges of your industry and position your business to grow profitably now and in the future. It contains proven solutions and processes that fit your unique business requirements. Committed to providing positive experiences for its customers, Epicor provides ease of everything—deployment, training and education, support, maintenance, and upgrades that result in greater profitability, productivity, and growth.
Ease of Learning – Epicor University
Epicor University focuses on a “blended” approach to learning for those upgrading to the Epicor ERP 10.2.400 release, with a suite of tools designed to appeal to all types of learning styles and needs. Start learning with the high-level Epicor ERP 10.2.400 release overview, then continue with additional targeted topic-specific Training on Demand videos, in-depth Embedded Education courses, jump into an Instructor-Led Class, or download any of the comprehensive documents and release guides. Explore all resources in Epicor Learning Center (ELC), Embedded Education, and EpicWeb***.
The new Knowledge on Demand (KOD) service is built directly into your Epicor ERP 10.2.400 solution. These short videos are usually one or two minutes long to help you solve problems quickly. Search the video library or browse by category to get the answer you need and get back to more important tasks. If you have not yet upgraded to 10.2.400 you may access the site directly via the KOD Portal.
The Epicor Learning Center (ELC) is a great addition to your company’s education toolkit. All customers, partners, and employees can access the Learning Center using their EpicWeb login credentials. From this central education hub, users can reach the available tools to assign courses and tests and track employee progress and comprehension.
The ELC home page is a valuable resource for new content announcements and other offerings. New with this release, you will find new content including self-paced Training on Demand videos, focusing on the essential new functionality added to the software. Epicor University also provides live virtual hands-on training on the current release of ERP. All courses are led by an Epicor University instructor in a hosted training environment. The sessions are interactive and students can participate in discussions, ask questions, and benefit from shared business case scenarios.
Ease of Upgrade
At Epicor, the firmly held belief that all users will gain significant benefit from staying current on new versions of the Epicor ERP software continues to endure. For users on the Epicor ERP 10 platform, the upgrade process is greatly simplified and allows for movement between releases without stepping through each release. For example, users can move from 10.1.400 to 10.2.400 without taking intermediate steps for the releases between.
To simplify the upgrade process from Vantage, Vista, and Epicor ERP 9 to ERP 10.2.400 release, Epicor has invested heavily in new tooling and services dedicated to the process of upgrading. The upgrade has been reimagined with automation and guidance tools for the entire process. Visit the Upgrade and Migration Center on EpicWeb for more information and resources.
Epicor ERP 10.2.400 Release Availability
This release is available for current customers that are already live on or currently implementing Epicor ERP 10 and who are currently subscribed to an Epicor maintenance and support plan to download via EpicWeb***. Customers on Epicor ERP 9, Vantage, or Vista that are currently subscribed to an Epicor maintenance and support plan can use the established upgrade request process to gain access. Epicor strongly encourages you to review the feature summary for the 10.2.400 release and become familiar with the improvements throughout the system. Visit the Epicor ERP 10.2.400 Center on EpicWeb*** for all the latest news and content on this release.
Customer, Partner, and Public Announcements
The customer and partner announcement emails are going out on Thursday, May 16, 2019 (local time). The press release was released at Insights on April 16, 2019. Epicor will be holding customer-facing regional webcasts starting on June 3 with the Americas region, with international webcasts to follow.
Get Set for Growth With The Epicor ERP 10.2.400 Release
Epicor is pleased to deliver Epicor ERP version 10.2.400 and encourages you to upgrade soon to begin reaping the benefits that will enable you to achieve greater outcomes for your business.
*Epicor Virtual Agent will go into controlled release on May 16, 2019, and is expected to be generally available on May 31, 2019
**Sales Order Automation is currently in controlled release with general availability planned shortly; specific date to be determined.
***Please note you will need to log in using your EpicWeb credentials.
Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Selecting a certified Epicor ERP partner for your enterprise software implementation, migration, service, or support is vital to protecting your technology investment. Choosing an Epicor authorized partner, like Encompass Solutions, over other technology consultants yields a better experience for your team and better results for your business.
Encompass Solutions, Inc.: A Certified Epicor ERP Partner
The Epicor Partner Network is a comprehensive sales, support, and marketing program that offers businesses significant opportunities to grow with award-winning products, training, and support in a highly competitive, dynamic marketplace. With Encompass Solutions solutions, our proven ability to drive growth, and equipping workforces with the knowledge and tools necessary to succeed, Encompass Solutions remains one of the highest-ranked partners in the Certified Epicor ERP Partner program.
Epicor authorized and certified partners:
Have completed the Epicor certification program for the highest level of product knowledge
Invest in their customers’ success with Epicor solutions
Are fully trained on the most recent product release
Have direct relationships with Epicor product development, services, and support staff
Are informed about the latest product roadmaps, promotions, and incentives
Adhere to regulations set by Epicor for the protection of your business
The Epicor certification program defines learning standards, trains participants on Epicor applications, and tests their mastery of each application upon completion. Epicor certifies partners annually, so you can expect we are equipped to provide you with the best possible consulting experience and the most up-to-date information.
Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
The Epicor ERP 10.2.400 update is the first of two major upgrades planned for 2019. Epicor’s cloud ERP solution update cadence is a commitment to helping businesses grow through innovation at a manageable pace in-line with manufacturing industry trends. Major releases like this bring benefits of cloud deployment to customers in the form of improved usability, enhanced performance and profitability, and strategic value within a single upgrade. Because of the size and breadth of the Epicor ERP 10.2.400 update, 4 weeks have been allotted to test and explore these updates before upgrading customers’ production system. Now is the time to be testing end-to-end, as the update will be released in full to cloud users on May 16, 2019. The Epicor ERP 10.2.400 update for on-premise users will follow later this month. If you’re trying to choose the best cloud ERP solution for your manufacturing business, consider evaluating Epicor Cloud ERP today.
Epicor ERP 10.2.400 Update And Product Roadmap
Among the changes coming with the 10.2.400 update, users can expect to enjoy full use of and coming functionality that includes:
Marketed as ERP Intelligence personified, Epicor Virtual Agent (EVA) utilizes Artificial Intelligence to deliver real-time insights and suggestions based on your Epicor system data. As a new feature, a purchase may be required depending on your current contract with Epicor.
Conversational digital agent
Azure-enabled, including Natural Language Processing (NLP)
Available for iOS and Android in May 2019
Order Entry Automation
The new functionality enables your organization to capture sales orders and reduce manual order entry and errors through the use of automation. As a new solution, a purchase may be required depending on your current contract with Epicor.
Captures customer purchase order data from inbound emails, scanned documents
Validates orders, then flows into Sales Order Entry
Leverages DocStar and Intelligent Data Capture with Epicor ERP
A solution aptly suited for repetitive actions and orders
Job Scheduling Board
Leverage enhanced usability with a modern, Gantt-based view of your scheduling board.
Faster and easier to use
New look and feel of one of the most frequently viewed screens
Leverages Kinetic System to provide modern customer experience
Industry
Enhanced Project Management
Provide key stakeholders with timely financial information to ensure profitability. As a new solution, a purchase may be required depending on your current contract with Epicor.
Revenue recognition by WBS Phase
Improved visibility into project stage completion percentage
Delivers real-time project analysis through EDA.
Epicor Advanced Projects adds significantly more functionality with:
Extended Epicor ERP 10 standard Project Module
Three new modules:
• Advanced Project Management
• Advanced Contract Order Management
• Advanced Sub-contract Management
Available late 2019 in collaboration with Epicor partner Precise
Epicor Mobile Warehouse
Leverage this next-generation mobile handheld for warehouse and distribution. As a new solution, a purchase may be required depending on your current contract with Epicor.
Provides workflow optimization for fast and accurate scanning
Part and bin level validation and complex sorting and filtering options
Reduces time to process transactions, increases accuracy, and reduces errors
Available on Android, fully integrated to Epicor ERP
Supplier Portal
Manage supplier relationships, enter purchase transactions, and process RFQs. As a new solution, a purchase may be required depending on your current contract with Epicor.
Built on Commerce Connect
REST-based communication between Supplier Portal And Epicor ERP for flexibility, security, and performance
E10 Credit Card module is no longer required to process fully paid credit card orders
MES Expansion
Utilize a modern refresh to improve the usability of popular MES screens.
Provides users with a functional and visual approach that transforms how to shop users interact with the system
Simplified workflow and modern look and feel with anywhere access
Common interface with Mattec Advanced MES Human-Machine Interface (HMI)
Epicor IoT
Leverage IoT connectivity to acquire and analyze device data from across your organization. As a new solution, a purchase may be required depending on your current contract with Epicor. The workflow is simple and follows this simple logic:
IoT-enabled sensors send their readings to the IoT Hub > Epicor ERP reads events from the IoT Hub > Epicor creates a new maintenance order suggestion > Maintenance department approves suggestion and scheduled maintenance.
Epicor IoT is integrated with the Microsoft Azure IoT Hub
Monitor and visualize data from sensors including
Equipment
Assets
Inventory Locations
Environmental factors
Analytics
Data Analytics Expansion
This EDA expansion further provides insights into projects and production management. As a new solution, a purchase may be required depending on your current contract with Epicor.
New content packs for field service and preventive maintenance
Updated content packs for production and project management, materials management, and Mattec MES
Data Discovery Expansion
New sidebar display that allows users to work and see EDD views at the same time
“Open with” feature to open Epicor ERP forms and trackers in context
EDD Discovery Dashboard widget as a tab on Active Home Page
EDD IoT widget to alert decision-makers on what needs attention on the shop floor
New Reports
New Inventory and general ledger reports are available with the Epicor ERP 10.2.400 update.
Inventory
The New Stock movement report prints movements in and out per warehouse summarized for a given period
New Stock Aging Report prints the current stock on hand by part, UOM, age of stock, and value of the aged stock
GL
New Booking Voucher report and the Booking Voucher FC report print journal transactions for a selected year and period range. The reports display a separate page for each document or voucher
Enhanced Homepage
An enhanced homepage experience comes equipped with new widgets, layouts, and overall feel of interfaces of Epicor ERP screens.
New Widgets Available
Discovery Dashboards – A Data Discovery Dashboard is a collection of several views, that enables you to compare a variety of data simultaneously
Discovery IoT Widget – Use this widget to view the current status of the IoT (Internet of Things) Devices
Web Applications – Use this widget to host web applications, primarily kinetic-based applications, such as Manufacturing Execution System (MES) forms, scheduling boards, and others
Default Layout
You can pick a default layout that will be loaded for all users who do not have their layout
New Kinetic Style brings the new look to all your ERP screens
Kinetic features:
Quick Access Panel
Enables widgets on most of your master table and transaction screens
Enabled from the options menu perform
Can be used to keep key information handy
In-app icon
In-app messages have an icon on the homepage notifying you of unread messages
10.2.400 Update Webcast
You can watch the latest update webcast, here.
For more information on the Epicor ERP 10.2.400 Update, contact the ERP experts at Encompass Solutions using the Contact Us link below.
Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Interactive interfaces are the next stage in workforce agility, providing more visibility into data and processes while enabling faster reaction times. Epicor Virtual Agent (EVA) is Epicor Software Corp.’s answer to manufacturers’ desire to extract more value from their current assets and investments without incurring higher costs or sacrificing product quality. The Epicor Virtual Agent, aptly named EVA, is a cutting-edge digital assistant designed to help users work more intelligently.
Epicor Virtual Agent (EVA) At Work
With built-in artificial intelligence, EVA can simplify user interactions with the ERP system and automate manual tasks to speed up operations. Text and voice cognitive skills enable EVA to transform data into visual representations. The result is an intuitive experience that allows users to complete actions on native devices with ease. The technology is powered by Natural Language Processing (NLP), a human-computer interactive technology that users can leverage from mobile devices with requests and tasks that will be addressed by the Epicor Virtual Agent. Targeted information and data to enable faster, better decision-making is then delivered in real-time.
According to Scott Hays, Epicor senior vice president of product marketing, “When EVA responds within the Epicor solution, she does so with more visuals,” offering the example, “If I ask for a typical part, I’ll get back an image of the part with the key information I need to know right away. And, she’ll have a ‘next best action button.” Users can also request more information, including part price or quantity on hand, which will be provided by the Epicor Virtual Agent via the request and response interface.
Taking The Epicor Virtual Agent Beyond Conversation
While the request/response conversational experience may be what most users are familiar with when it comes to virtual agents, the Epicor Virtual Agent extends functionality into proactive suggestions based on best practices. The proactive decision-making process takes into account combinations of events, market statistics, and historical data. Designed to extend and support the workforce, EVA can provide insights teams can easily overlook to improve accuracy, and problem-spotting, and can even forecast or adjust production or distribution levels according to customer demand.
When conversation falls short, actional insights reinforce the agent’s effectiveness according to Hayes, who elaborated on what it means to be an effective virtual agent, stating “The second capability is taking action. If EVA has noticed something going on, she may say that based on what she’s seeing happening on the factory floor I should schedule maintenance on a machine.” The data described includes that from shop floor machines and IoT sensors. These devices, coupled with Epicor ERP, create a virtual nervous system that enables seamless and informed communications between EVA and users’ mobile devices.
The Epicor Virtual Agent In Action
By utilizing the EVA via an interface device, management can confirm or deny suggestions from the Epicor Virtual Agent with just a few clicks or taps. Production managers can schedule maintenance for a machine, shift production to other machines, and carry out an array of other actions with ease.
The Epicor Virtual Agent goes beyond traditional manufacturing scenarios, too. Other applications and industry-specific use cases include:
Distribution — EVA can provide outside sales and field service representatives with instant and easy access to information they need, such as product details, price, and availability information, as well as the ability to create a quote on their mobile devices while meeting with customers face-to-face.
Retail — EVA utilizes an AI-powered recommendation engine based on market basket analysis to suggest relevant cross-sell or up-sell recommendations in real time. This can take place in the aisle, in real-time, where purchase decisions are made.
Automotive Aftermarket — By using AI to evaluate huge datasets that include vehicle registrations and parts failure rates by region, EVA can communicate to auto parts distributors that specific parts are in high demand and stock levels of specific parts need to be replenished or increased to meet that projected demand.
Leveraging The Epicor Virtual Agent Alongside Epicor ERP
Developed using AI services from Microsoft Azure AI services are an integral part of EVA’s development. As such, the Epicor Virtual Agent can accompany any size and type of Epicor implementation, be it on-premise or in the cloud. By delivering the power of EVA to customers of every size, even small and medium-sized companies can leverage the innovative tech the biggest enterprises use to grow their businesses.
Hays emphasizes EVA’s machine learning component and how extended use will make the tool even more ubiquitous, “With EVA, you interact naturally with your ERP system. It’s as easy as just talking or typing to a colleague. This makes the breadth and depth of the industry-specific functionality and information available inside the system directly accessible to a larger audience, boosting productivity and efficiency, and giving the company an improved return on their ERP investment.”
EVA will be available as part of the latest releases of Epicor ERP and Prophet 21, which are planned for general availability in May 2019.
Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
What’s New in Epicor ERP 10.2.400? A lot is going on behind the scenes at Epicor and the latest release will feature many improvements. You’ll be able to take advantage of several new components of the system as well as improvements to existing modules and tools.
Epicor ERP 10.2.400 Key Features
While the Epicor ERP 10.2.400 update will feature an extensive list of fixes, features, and tools, here is a list of the biggest items being introduced:
Introduction of Epicor Voice Agent
New functionality to enhance the customer experience including automated order entry and omnichannel learning
Refresh and redesign mobile time and expense, job scheduling boards, and MES screens
Deeper project management capabilities and real-time project analysis through Epicor Data Analytics
New common shop floor interface to Mattec Advanced MES via HMI
Introduction of Supplier Portal, which enables customers to better collaborate with suppliers
Introduction of Epicor IoT, a module of Epicor ERP integrated with the Microsoft Azure IoT Hub that can monitor and visualize data from sensors and other Epicor products
You can expect more news about the Epicor ERP 10.2.400 later this month and in early May. Contact Encompass Solutions below for more information.
Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, Suite Success Partner, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
It’s no secret that dealers face intense complexity. Juggling brands and customer expectations are a constant challenge on top of staying up-to-date on the latest e-commerce innovations. All of this results in fierce competition for manufacturers to craft the best experience for their dealers. This is where Epicor’s innovative Dealer Network Portal comes into play. Want to know more about this invaluable tool? Get in touch with our team of Epicor experts for more information on how you can leverage this integration on your Epicor system.
Portal Benefits
With the Epicor Dealer Network Portal, you can stand out and win business. This tool for sales and service personnel facilitates quick configuration, pricing, and quoting of orders. You can also manage service and warranty needs for all your products in one convenient place.
The solution integrates seamlessly into Epicor and offers huge benefits to manufacturers, including:
Streamlined Order Processing
Branded Experiences
Self-Service Portals
Service and Warranty Needs
Intuitive Dealer Experience
Stronger Dealer Relationships
Real-Time Data
Download The Factsheet
For more information on the Epicor Dealer Network Portal, contact us below.
Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Platinum Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.
Gartner recently published its brand new, cloud-focused 2018Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises where Epicor is positioned as a Visionary player based on the evaluation of our Epicor ERP offering. You’ll find the News Release about this great acknowledgement by Gartner and here is a direct link to the News Release.
Epicor In Gartner 2018 Magic Quadrant for Cloud ERP
Cloud ERP offers customers improvements in responsiveness, agility, and costs to help businesses digitally transform and get fit for growth Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced it has been positioned in the Visionaries quadrant of the first ”Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises” by Gartner Inc1. The position is based on a full evaluation of the global enterprise resource planning (ERP) solution, Epicor ERP. The Magic Quadrant for Cloud ERP focuses on ERP systems that are offered in a cloud services application deployment. It covers midsize enterprises across all geographies with annual revenue between approximately $50 million and $1 billion USD. The full report is available to access from the Epicor website.
“Our mission is to be the cloud vendor of choice in the markets we serve. We believe being positioned
as a visionary in the cloud ERP quadrant validates our strategy. We feel that customers trust us to
deliver solutions that helps them grow in an Industry 4.0 world,” said Steve Murphy, Chief Executive
Officer for Epicor Software. “The strength of Epicor solutions lies in our unique ability to deliver
industry-specific functionality and cloud technology that fit our customers’ distinctive ways of working.
With a deep understanding of the industries we serve, our solutions promote growth while easing
complexity. The result is powerful solutions that do exactly what our customers need and free their
resources so they can profitably grow their businesses. Just log in, and everything from daily sales reports to
product locations was right there for review. It’s the easiest system I ever used.”
Michael Schmitz, Chief Financial Officer, Epicor Software Corp.
1 Report: Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises. By Gartner Inc. Analysts: Mike Guay, John
Van Decker, Christian Hestermann, Nigel Montgomery, Duy Nguyen, Denis Torii, Paul Saunders, Paul Schenck, Tim Faith.
Published 31 October 2018.
Gartner Magic Quadrant for Epicor Cloud ERP
In addition to industry-specific capabilities that drive improvements in responsiveness, agility, and costs, the cloud is helping businesses digitally transform and focus on growth. As businesses shift away from traditional on-premises systems to cloud-based ERP they are taking advantage of new capabilities to improve their business and optimize processes. What’s more, it’s enabling teams to access real-time information from across the business and use that data to make better business decisions.
About the Gartner Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry
customers. More than 45 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity.
Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.
