Proton therapy is a highly advanced, painless, and precise form of external beam radiation that has been used to treat 100,000 cancer patients worldwide. An exceptional option for childhood cancers, it has also become ideal for treating solid tumors of the prostate, brain, eye, head, and neck, inoperable small cell lung cancer, as well as liver and certain types of breast and gastrointestinal cancers.

Optivus Proton Therapy, Inc. (Optivus) was launched in 1993 by the center’s original engineering team led by Jon W. Slater and entrusted with the entire facility’s technical enhancements and ongoing maintenance. Founded on the principles of continuous excellence, Optivus has developed and implemented hundreds of design and new technology improvements over the past two decades according to the facility’s precise clinical specifications.

Success Highlights

Challenges

  • In addition to manufacturing, Optivus is a project-driven organization, with significant requirements for tracking hundreds of thousands of labor charges and managing a bill of materials with thousands of parts

Solution

  • Epicor® ERP

Benefits

  • Better understand job costs through the generation of detailed records integrating manufacturing and engineering with payroll and accounting
  • Identify the exact location and status of parts stored across four separate warehouses
  • Create purchase orders with detailed line items attributed directly to project steps
  • Readily reconcile accounting differences between purchasing, receiving, and billing

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Perlick has been innovating in the refrigeration and bar dispensing industry for more than 100 years. Starting as a family-owned business, the company has held strong with its reputation for being best-in-class while also staying close to its family-owned roots. As Perlick continued to grow, they recognized they needed to implement Epicor ERP at the beginning of 2018. However, Perlick’s accounts receivable (AR) department still needed more help and automation to manage its expanding cash flow of 1,300 active accounts.

Success Highlights

Challenges

  • Lacked centralized customer account information which caused bottlenecks in the collection process

Solution

  • Epicor® ERP
  • Epicor Cash Collect

Benefits

  • Automated workflows and collector transparency
  • Decreased DSO to 37 days
  • Increased current AR percentage to 95.7%
  • Saved 54 work hours per month with automation

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Established in 1988, Techcomp manufactures and distributes scientific analytical instruments and laboratory equipment. The company ships products to mainland China, Hong Kong, Macau, Southeast Asia, Europe, and the USA (North America). Their customers include universities and research institutions, government agencies, industrial enterprises, and medical groups.
Techcomp has an excellent reputation amongst its customers for manufacturing precise and accurate equipment and for outstanding service delivery. It is these differentiators which have led to a rapid expansion of the business. Through organic growth and several mergers and acquisitions over the last ten years, the enterprise has expanded internationally, and it now has branches and factories in more than 15 countries worldwide

Success Highlights

Challenges

  • Managing business growth effectively and efficiently
  • Disparate operating systems working in silos
  • Operating in different countries, languages, exchange rates, and time zones

Solution

  • Epicor® ERP

Benefits

  • Easy-to-use interface enhancing the operational speed
  • Business transparency leads to better decision-making for growth
  • Employees accessing the system via mobile devices for ease of use
  • More accurate stock control leads to improved cost controls
  • The business is now fit for growth and ready to adopt Industry 4.0 technologies

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Tuffaloy Products, Inc. is a South Carolina-based global manufacturer of metals and welding products for automotive and industrial markets. It’s a fourth-generation family-owned business with an 80-year history. Tuffaloy has a unique ability to adapt and change with the times, expanding into a wide array of products and services across six locations around the world.

Success Highlights

Challenges

  • Needed to update outdated system
  • Small company with no IT staff
  • Needed global visibility
  • Visibility for salespeople (open quotes, customer sales info)
  • Needed a flexible system to manage different manufacturing processes
  • Needed a simple, easy-to-understand solution
  • Needed scalability

Solution

  • Epicor® ERP
  • Left legacy ERP system
  • Felt Netsuite software was not a strong MFG solution and liked Epicor’s functionality
  • Initially on Multi-Tenant, recently migrated to the Public Cloud
  • Electronics and industrial fabrication MFG customer
  • 6 companies with 5 locations in the U.S., UK, Canada, and Mexico
  • Early adopters of Jitterbit®

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Unique Fire is a total fire prevention solutions provider and manufacturer of a comprehensive range of fire protection systems and equipment. Supplying specialist commercial contractors in the Asia-Pacific region, the company’s solutions and products have been deployed in underground stations, theme parks, shopping malls, and airport terminals.

Unique Fire also operates its Unique Digital Innovation (UDI) Division, a business-to-consumer (B2C) eCommerce platform that is dedicated to expanding the company’s online presence across the region

Success Highlights

Challenges

  • Needed to eliminate operational silos and give managers fast access to business-critical reports
  • Lacked an integrated ERP solution that delivered real-time visibility of inventory and other key production processes

Solution

  • Epicor® ERP

Benefits

  • Instant access to reports and analytics makes it easy to scrutinize the performance of every area of the business
    Daily activity updates—including information on returns—and accurate monthly financial reporting make it easier to control and track performance
  • Enhanced inventory visibility has enabled the company to reduce its stock holding and

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Global Hyatt Corporation is one of the world’s premier hotel companies with over 365 hotels in 45 countries worldwide that employs around 90,000 associates. The Hyatt story began in 1957 when it opened its first hotel at an airport in Los Angeles. 10 Hyatt hotels around Europe, in Hamburg, Berlin, Cologne, Mainz, Zurich, Milan, Paris, London, and Birmingham, benefit from the services the Hyatt Shared Services Centre in Mainz has to offer. Additionally, seven independent companies within Global Hyatt Corporation, including the new brand Andaz ™, are managed via a central server at the Shared Services Centre in Mainz.

Success Highlights

Challenges

  • Hyatt Shared Services Centre required a software solution that would bring together hotel processes and data at a global level.

Solution

  • Robust and flexible web services software solution with strong integration capabilities.

Benefits

  • Reduced the workload at the Shared Services Centre
  • Role-based access to individual supports Sarbanes-Oxley.
  • Straightforward assimilation of new properties to Shared Services Centre

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Founded in 1970, Maxweld and Braze is the wholesale division of the Weldamax Group. It began as a wholesale supplier of safety wear for the welding industry. But gradually expanded to include a full range of welding equipment and consumables backed by warranties, a local service center, and customer training.

High production costs in the USA and Europe meant new suppliers had to be found in the East. However, this brought further challenges in managing procurement, stock, and production, whilst ensuring optimum customer service.

Success Highlights

Challenges

  • Required standardized data management throughout the Weldamax group
  • Old systems were not integrated and lacked transparency
  • Needed more control over inventory
  • The inability to forecast sales and manage to purchase accurately resulted in incorrect inventory purchasing and holding
  • Fluctuating Rand v. US Dollar exchange rate

Solution

  • Epicor ERP

Benefits

  • Streamlines operations by integrating internal processes
  • Ensures all areas of the business are transparent
  • Helps to establish processes and systems within the group

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Greno Industries hosted an onsite Epicor Value Exchange Workshop to improve their understanding of Epicor systems, prepare for an upcoming upgrade and facilitate workforce training from experienced Epicor consultants. Greno Industries, headquartered in Schenectady, NY, offers machined parts for steam and gas turbines, generators, compressors and pumps, pulp and paper, and mining, among others. They are looking to expand into other industry verticals.

Success Highlights

Challenges

  • Underutilization of Epicor 10.2.300.2
  • Prepare for an upgrade to the next version of Epicor ERP
  • Leverage the expertise of Epicor account professionals in-person

Solution

  • Epicor® Value Exchange Workshop – Epicor ERP Education and Training

Benefits

  • Creating better processes as Greno Industries move more into aerospace
  • Better utilization of basic Epicor functionality (Dashboards and BPMs)
  • Bring disparate systems together
  • True implementation of scheduling visibility
  • Better capture of indirect labor costs

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Founded by seven Leong brothers in 1972, Welding Industries Malaysia (WIM) has become the only local company in Malaysia that manufactures welding machines for use by industries after surviving the onslaught of the 1997/98 financial crisis and tough competition from local operators and China.

Success Highlights

Challenges

  • WIM required an advanced ERP system that could provide support for the company’s manufacturing processes and manage a huge amount of data.

Solution

  • Epicor Manufacturing ERP solution is a comprehensive manufacturing management software that enables manufacturers to plan, schedule, execute, and monitor their entire manufacturing process.

Benefits

  • Improved visibility over operations
  • Increased cost savings
  • Ability to support management’s decision-making processes
  • Accurate live data

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Grupo PEOSA, Plega Envases de Occidente, is a manufacturer of cardboard sheets and packaging of the best quality produced with leading-edge technology and a modern system. The company’s main products are folded, preprinted, and micro-corrugated packaging, cardboard sheets, and Single-face. This case study shows how the company has gained visibility in the manufacturing process and improved customer service with Epicor ERP.

Success Highlights

Challenges

  • Needed an enterprise resource planning (ERP) solution that provided visibility of their production process and that included floor control and automatic production programming in its functionality
  • To drive the production programming area
  • Improve accounting operations
  • To have a more efficient decision-making process through updated business data

Solution

  • Epicor® ERP

Benefits

  • One-click access to reliable, real-time information on the company’s production, administration, and billing processes
  • Visibility of every part of the manufacturing process
  • On-time monthly closings
  • Improved customer service

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.