Epicor Internet Component Environment, more commonly known as Epicor ICE, is a business system architecture. It fortifies the Epicor enterprise business software and offers a true service-oriented architecture. This agile business process enabling technology builds on an already complete and robust framework. It is designed to help customers use and enhance Epicor applications at a business level, rather than a technology level. The result is minimal overhead for your business. Epicor ICE addresses the following key needs of modern enterprises:

Epicor ICE Reliability

Downtime is very expensive, and many companies now run 24 hours a day, 7 days a week, 365 days a year. Although a company’s employees may not be on the premises ’round the clock, many systems are up and running 24×7 to service the needs of global operations and customers who need access to the system via the Web or increasingly the Cloud. Epicor ICE allows online backup and complete fail-safe options. Ensuring availability meets the most rigorous service level agreements. It also supports corporate social responsibility initiatives in areas such as hardware and software virtualization, for more efficient environmental and energy management.

Epicor strongly believes that investments made make in their products to run well in the Cloud benefit every customer, even those who run ERP on-premises. The improvements in deployment, management, and operations are have been extremely useful to all customers.

Scalability

Whether your business is at a single location or spans multiple sites around the world, Epicor offers scalable and easy to deploy solutions for simple to complex operations. In particular, for deployments requiring high-end scalability, all business logic within Epicor applications is encapsulated within objects that are executed via application servers. These, in turn, communicate with the database via data servers. An enterprise can utilize multiple application and data servers in order to deliver the required level of performance to the enterprise. Epicor ICE also allows an enterprise to split itself up on multiple servers that can be deployed around the globe—delivering maximum performance to the local company. However, a powerful messaging infrastructure ensures real-time collaboration of information for delivering the same control and data access as if the enterprise existed on one centralized server. This combination of technology delivers unrivalled scalability.

Agility

A service-oriented approach to enterprise software development ensures an abstraction of complexities in terms of how business systems are built and operated. In an SOA, business logic, that represents software processes is broken down into a series of loosely coupled granular “business services“ which are then made available and discoverable on a network via web services. Each service provides functionality that can be adapted to the needs of the enterprise while hiding the underlying implementation details. By exposing business processes, SOA provides the ability to streamline those business processes, which in turn promotes agile change management. It becomes much easier to match your business rules to the processes in your business system because business processes are broken down into smaller functions that can be accessed and manipulated.

Epicor goes a step further by considering both server business logic and client business logic as “business services.“ This delivers a technology resource that’s not just built for change but is designed for people. Epicor ICE reduces the cost and complexity of technology adoption by being completely ready for business.

Accessibility

Epicor ICE includes the Epicor Everywhere™ Framework for complete user interface and device control, including utilizing Microsoft .NET Windows desktop application technology to provide users with the most effective platform in order to maximize their environment. Historically, a Windows client meant that applications could only be effectively operated over a local area network (LAN). Users connect to the application over a LAN and over wide area networks (WAN) with Desktop application technology.

The Epicor Everywhere Framework uses metadata so that user experiences can be rendered for a number of devices and platforms. For instance, your Epicor applications can be deployed as Web forms in almost any Internet browser or deployed to almost any mobile device. Epicor ICE also ensures that all application logic is exposed securely as web services to allow users to connect with business logic via their chosen mechanism and to enable greater access from other applications and businesses.

Flexibility

Epicor ICE also provides flexibility for the client deployment with support for Windows forms, Web forms, and Mobile device forms. Additionally, Epicor ICE offers flexibility in deployment model with support for on-premise installation, external and colocation hosting and multi-tenancy software as a service (SaaS).

Customization

Epicor ICE has a built-in customization engine based on Microsoft Visual Studio® .NET that allows companies and individual users to customize and personalize their environments without the need to alter existing source code, thus avoiding costly upgrade costs.

na image of the epicor BPM workflow interface

Epicor ICE uses a layered approach to customization. Customizations are held within the database in a separate layer. This ensures portability from release to release with minimal effort. At the base layer, there are no customizations. Epicor Partners and end-users can create industry-specific customizations within the verticalization layer for streamlined deployment and utilization by those industries. Then, site-specific customizations can be made in the customization layer. Finally, individual users personalize the system for optimum usability on top of site customizations. Epicor can continue to add functionality to the base without interfering with customizations executed on successive layers. This is called the Epicor Layered Client Stack. Customizations created in the Epicor Layered Client Stack can be written in C#, VB.NET or a combination of both.

Also embedded into Epicor ICE business architecture is a comprehensive BPM platform. Epicor BPM allows users to build their own business rules into the application. With no need to touch the base source code, costly upgrade issues can be avoided.

Productivity

Epicor enterprise business applications are delivered with dedicated user experience. Application forms can be rendered in a Windows desktop application or Web application. However, Epicor understands that to maximize productivity, application capabilities need to be extended out to a broader community of users. To that end, Epicor ICE also supports composite applications delivered via Web Portals and immersive applications. This is where application logic is surfaced up within common office productivity tools, like Microsoft Office. This ensures that all users, no matter what their chosen tool may be, can be as productive as possible.

Also embedded into Epicor ICE business architecture are a series of Web application concepts that raise user productivity. Enterprise Search grants rapid access to relevant information and support for subscription technologies, like really simple syndication (RSS).

Connectivity

Connecting people, systems and processes is the primary goal for modern ERP applications. Systems work together through integrations. Application programming interfaces (APIs) and standard protocols like SOAP tightly-couple these systems together. Alternatively, simple message exchanges or REST can offer loose coupling. Epicor ICE ensures that every application has a robust API which is available using multiple methods and protocols.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. We provide full-scale implementation, integration, and renovation of existing systems. For businesses addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


The Epicor ERP cloud framework is one that modern businesses are increasingly looking toward with an interest in more agile and efficient operations. Lending the environment necessary to deliver leading intelligent ERP software to businesses all over the world, cloud ERP systems are not a fringe fad, but the platforms of the future.

Epicor ERP Cloud Features

As with many other cloud-based technologies, Epicor ERP cloud deployments deliver access from anywhere, at any time. The impacts on productivity and performance can be realized almost immediately. Designed to fit a business’s unique needs and industry requirements, Epicor ERP Cloud users reap the benefits of modern tools built for a modern workforce.

Want to simplify your company’s technology landscape? Cloud ERP features a distilled technology profile to reduce the costs a business incurs with upfront purchasing and ongoing maintenance of in-house hardware. This leaves more room for IT teams to focus on internal projects and improvements. Not to mention, Epicor delivers one of the most trusted and secure ERP cloud solutions that are easy to deploy, use, scale, and extend.

an image of the epicor erp cloud and Microsoft azure logos

The Cloud ERP trifecta consists of security, performance, and innovation. Incorporating these essential three concepts continually, Epicor ERP on Azure keeps your business data protected and your competitive edge strong.

“Microsoft’s focus on the ‘Intelligent Cloud’ and ‘Intelligent Edge’ complement our customer-centric focus. We looked at several public cloud options. Microsoft Azure offers the best foundation for building and deploying enterprise business applications that will enable our customers’ businesses to adapt and grow. Today, we are seeing more than three-quarters of prospects ask about cloud ERP. As that deployment model becomes the norm, we are ready to enable our customers to move to the cloud with confidence leveraging the reliability, security, and scalability of Microsoft Azure.”
-Steve Murphy, CEO, Epicor

The Great Migration To Cloud ERP

By staying abreast of the most innovative and forward-thinking technologies available to businesses, it is more likely for a business to succeed in growth and remain competitive. Clinging to manual, disconnected processes makes it increasingly difficult for a business to do exactly that.

The great migration to cloud platforms is well underway and businesses leading the movement are already reaping the benefits. IT operations, inventory management, product manufacturing, and keeping mobile workforces connected are all part of the equation. The result is increased development in even more efficient and powerful technologies, including big data analytics, robotics, eCommerce, digitization, Internet of Things (IoT) connectivity, and more. Microsoft Azure and Epicor ERP work together to deliver an enterprise-grade global cloud platform that is value-driven and cost-effective.

What Is Microsoft Azure?

Microsoft Azure is an open, flexible, and enterprise-grade public cloud computing platform. It serves more than 50 regions globally and leads the industry in security and privacy standards. With hundreds of data centers around the world and millions of servers, Microsoft Azure is the leading, most trusted public cloud platform for the enterprise. Epicor leverages this proven foundation to build and deploy enterprise business applications that enable your business to adapt and grow.

“Standardizing cloud deployment of its world-class manufacturing and distribution solutions on Microsoft Azure is a natural step for Epicor with its history of leveraging forward-looking technology to deliver the utmost value to its customers. With Epicor solutions running in the cloud, customers will reap the benefits of greater agility, faster innovation, and favorable economics of Azure as they embrace digital transformation.”
-David Willis, Corporate Vice President Microsoft

Learn More About Microsoft Azure And Epicor ERP Cloud Options

For a complete breakdown of the Epicor Cloud deployment options available with Microsoft Azure, download the free brochure: Download

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Summer is a season know for bringing the heat. For many of us working-types, that heat can take the form of reporting and analytics on a business’ latest efforts and performance over time. Unfortunately, that’s not a heat we can avoid in our climate-controlled, AC-cooled offices, desks, and cubicles. However, that heat can be beaten and you can get more done, faster with XL Connect 7. Knowing you got the job completed right in a fraction of the time leaves more time for doing the things you love. Like budgeting. Right? No, just me? Well, you can give your business a leg up and potentially to steal a few more hours of summer sun now that Epicor XL Connect 7 is on sale at a rate of 20% off. Leverage this powerful tool to reap the benefits of self-service reporting and analytics, nested in the user-friendly environment of Microsoft® Excel®.

Epicor XL Connect 7 Sale – 20% Off

Customers who have not used Epicor XL Connect previously get a 20% off the list price on license price or subscription when buying Epicor XL Connect 7.

Customers already using Epicor XL Connect 7 get a 20% off the list price on license price or subscription when buying additional users.

Contact your Customer Account Manager using the link below for further details.

Hurry! Special offer expires 8/31/19.

What is Epicor XL Connect 7?

Epicor XL Connect 7 is a self-service reporting and analytics solution that allows users to engage with their data in the familiar ecosystem of Microsoft® Excel®. The built-in query tool and drag-and-drop interface solve the universal problem of relying on others to create customized reports. It works with your Epicor and Microsoft Excel data sources and includes intuitive features that allow business users to answer many of their own questions. For the analysts, XL Connect 7 means that manual and ad hoc reports can be automated in a matter of minutes—saving time for more critical activities.

Epicor XL Connect 7 makes it easy for users to create and refresh information in Excel. Combining Epicor data with additional lookup and calculations, you get the answers you need without the usual challenges of gathering and refreshing the data sources.

The perfect solution for both the analyst and the business user, XL Connect 7 is a game-changer in the way you and your company manage reporting. Build reports in minutes, utilize templates, and create interactive reports for detailed drill-downs and analysis from existing spreadsheets and Epicor data—all within Microsoft Excel.

Epicor XL Connect 7 includes enhanced data protection, so you have peace of mind knowing your data is secure and that users can only access the data you want them to see.

Epicor XL Connect 7 Benefits For The Business Analyst

When it comes to the benefits of Epicor XL Connect 7 for the business analyst, the biggest benefit emerges with the tool’s ability to leverage all Excel data. Not only this, but Epicor XL Connect 7 facilitates the real-time automatic connection to all your Epicor data. the result is a consolidation of company information drawn from multiple data sources. Additionally, there is built-in functionality that allows users to automatically create pivot tables for more detailed analysis. By incorporating this useful tool, business analysts can significantly reduce the amount of time spent creating routine and ad hoc reports.

Epicor XL Connect 7 Benefits For The Business User

When it comes to the benefits of Epicor XL Connect 7 for the business user, activities take place in Excel and remain in excel. This delivers the familiarity of Office productivity while contributing to the Epicor data your teams need for business intelligence and analysis. The tool provides the ability to creates ad hoc reports, functions, and analysis while also giving more detail behind the numbers with the ability to drill down into data. Access to data is provided anytime, anywhere with fully interactive reports—even offline.

Epicor XL Connect 7 PDF (Download)

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing the emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.

 


A business unit of CSA Ocean Sciences, SeaRobotics is an SMB that is transitioning from a custom-engineered and prototyping house into a manufacturer of configurable autonomous maritime vehicles. Theirs has been an engineer and build-to-order process that they would like to standardize into more of a configure-and-build from standardized components driven by new investors. SeaRobotics has been the engineering and manufacturing work for the water rides at Universal Orlando in Florida and continues providing support for the theme park’s water attractions. The company has also developed and deployed the HullBUG which, much like a robotic vacuum for the household, cleans hulls on large ocean-faring vessels.

The Challenge

As primarily an engineering firm, each aspect of SeaRobotics’s business processes was tied to specific projects. There were issues of:

  1. Stock Inventory or inventory control, as nothing is purchased to stock.
  2. Deliveries were regularly late because there had been no way to schedule purchases or jobs.
  3. Reports were generated from multiple sources, including spreadsheets, and were not available on a timely basis.
  4. SeaRobotics could only recognize revenues after jobs. This left management in the dark as far as financial performance due to revenue being highly concentrated at random periods.
  5. The business processes were heavily manual and dependent on one-to-one communications to achieve each step.

The heavy reliance on spreadsheets became cumbersome and fell short in supporting the projects and resources at SeaRobotics. Additionally, the company had outgrown its legacy system, Sage for accounting, purchasing, and project management. As a result, Project Management and the related revenue recognition were the most heavily investigated functionality being evaluated by the president, sales, and operations. Integration of engineering design and BOM from first Solid Works and then PDM was another consideration of SeaRobotics’ evaluation team. While many business systems were evaluated, none had the support required for SeaRobotics’ operations team, save for Epicor ERP.

an image of a searobotics product on the water

The Project

After a lengthy selection process, Epicor was selected as the system to be implemented for several reasons. Namely, for SeaRobotics’ size, Epicor addressed the greatest number of challenges in an integrated package and offered proven “best practices” for their unique business processes.

Jim Browning, the COO and implementation Project Manager, relied on Encompass’ managing partner Sonia Haslam for advice on how to overcome issues arising from Epicor’s cookie-cutter implementation steps. Encompass consultants were brought on to adapt the system to more appropriately fit a smaller company in which staff whore multiple hats.

The implementation project was headed by Joe Sunderhaus of Encompass who designed the build to address five key requirements set by SeaRobotics. Their requirements were:

  • For staff to be self-reliant in training and process development using Epicor User/Implementation manuals
  • Project Management with WBS history that could be aligned with their old systems, plus monthly revenue recognition
  • The streamlined interface of Engineering and Epicor BOMs
  • Standardized business processes that eliminated the previously inefficient personal communication and follow-up necessary to complete any order
  • Better Job Planning and Scheduling of projects

To address these requirements, Encompass staff set up a workshop-oriented series of remote sessions with steps through single functional areas. Additional, “homework” at the end of each session was assigned to ensure a complete grasp of the concepts presented.

an image of the searobotics HullBug

Next, the Encompass team helped SeaRobotics staff to overcome unique business issues with standard Epicor functionality on-demand. To keep costs down, Encompass kept site visits to a minimum. Remote training and education efficiency made this a cost-effective and effective process, though more training is needed for staff to assimilate to the “Epicor way” of doing things, rather than reverting to the way things were always done.

for the engineering and project components of the project, Encompass facilitated Qbuild in delivering CADLink and then stepped back, letting the vendor work directly with SeaRobotics engineering personnel. Now that the system is live, staff can put their new-found knowledge to use. However, there is more work to be done and weekly status meetings will continue, reviewing accomplishments and setting objectives for the following week.

The Results

With a completed and successful Go-Live in July 2019, SeaRobotics received the functionality they were seeking in a brand new Epicor ERP system and on budget. That said, no project is without its road bumps. In the case of SeaRobotics’ ERP implementation, the inability of critical team members to step away from business demands and focus on Epicor caused their initially projected April go-live to slip into July.

Now that the new ERP system is in place, the company has committed to using better procedures in line with the system to run its business. Encompass will support a first month-end on August 5 and 6 as well as outline a Phase 2 to include added functionality to be later submitted for board approval. Our two companies will also discuss whether Epicor can/should be extended to include SeaRobotics’ sister company, integrating the manufacturing processes between the two companies to maximize the manufacturing resources.

Additional Details

Founded –1999
Location – Stuart, FL
Industry – Manufacturing
Employees – 25
Epicor Version – Currently 10.2.400
Deployment – Cloud MT

About SeaRobotics

SeaRobotics was founded in 1999 to pursue the development of robotic systems for deployment in the marine environment. The company has assembled a staff of highly qualified engineers, technicians, and personnel with extensive offshore and field experience. SeaRobotics specializes in developing products and technology for the maritime industry, producing autonomous, semi-autonomous, and remote-control systems. The company focuses on commercial, government, and defense markets around the world.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


When it comes to medical device manufacturing, the FDA has maintained rigorous standards for manufacturers to satisfy. Traceability, quality management, and reporting are among the many areas in that manufacturers need superior performance to meet those standards. The FDA’s push for digital means of achieving and providing a record of how standards are met has many businesses looking to ERP software for medical device manufacturing.

Fortunately, ERP systems have been delivering on these demands and more for decades and are suited to meet the changes in regulatory environments. Such powerful systems help to increase the reliability of processes and reduce instances of failures, recalls, and corrective actions. Not only this, but the benefits of ERP make maintaining compliance and records easier and more cost-effective.

The Benefits Of ERP Software For Medical Device Manufacturing

When it comes to the requirements placed on manufacturers by the FDA, it’s easy to see why ERP is increasingly being leveraged to reduce the difficulty in meeting those obligations.

Data is available at every turn in the manufacturing process and ERP systems can help medical device manufacturers leverage that data in the validation process. This data enables management regulatory obligations, optimization of manufacturing processes, and the resulting increase in customer satisfaction. ERP systems capture this vital information to lessen the risks associated with compliance standards and turn efficiency concepts into real-world results with ease.

How Medical Device Manufacturers Use ERP

Compliance is the top motivator for adopting ERP software for medical device manufacturers. FDA regulations, as well as those for international regulatory bodies, are constantly evolving alongside new technologies, products, and research. ERP provides a means of establishing protocols and processes to satisfy the latest regulations at every stage in the manufacturing life cycle.

Accessibility is another important factor driving the adoption of modern ERP systems. Whether in the board room or on the shop floor, teams need the latest data and documentation to make informed decisions, in real-time. Legacy ERP systems lack the connectivity to this data that modern, cloud-based ERP systems provide. Even sales teams on the road require such access when a customer wants to know how a manufacturer’s products conform to the latest regulations, as well as the proof to back it up.

Auditing is a process required both internally and externally for medical device manufacturers. Audits may be scheduled or conducted at random. In any case, a manufacturer wants to know if they can retrieve and report data on every process in the manufacturing life-cycle. ERP software provides all that in a centralized and secure location.

The tracking and traceability ERP software provides will ensure that each stage of the manufacturing process comes with oversight. Easy-to-follow audit trails streamline the process and identify where, when, and how problems emerge. Recalls, while never an easy process, are swift and efficient thanks to ERP software that leverages automated lot and serial tracking to keep customers safe and businesses insulated from risk.

Through automation, manufacturers can remove the manual tasks associated with logging data, such as billing and manufacturing execution. This cuts down on human error that causes most delays and downtime in manufacturing and sales cycles. While not necessarily a matter of regulatory compliance, the efficiency ERP software provides in this regard only strengthens the case for its adoption.

FDA Requirements Of ERP Software For Medical Device Manufacturing

The electronic records and signatures requirements set by the FDA are stringent and any system of manufacturing must comply with the regulations to receive approval. The full body and outline of these regulations as they relate to ERP software for medical device manufacturing can be found in 21 CFR part 11 – ELECTRONIC RECORDS; ELECTRONIC SIGNATURES:

Subpart A-General Provisions 
§ 11.1 – Scope.
§ 11.2 – Implementation.
§ 11.3 – Definitions.

Subpart B–Electronic Records 
§ 11.10 – Controls for closed systems.
§ 11.30 – Controls for open systems.
§ 11.50 – Signature manifestations.
§ 11.70 – Signature/record linking.

Subpart C–Electronic Signatures 
§ 11.100 – General requirements.
§ 11.200 – Electronic signature components and controls.
§ 11.300 – Controls for identification codes/passwords.

and 21 CFR §820 regarding quality:

PART 820—QUALITY SYSTEM REGULATION

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


When it comes to running a business, everyone has a business management system. Such a system can be as simple as a whiteboard on a breakroom wall but more often will take the form of spreadsheets and emails. These systems may even fall into the category of Enterprise Resource Planning software, even if users don’t know it by that name.

Businesses need to know the point at which they’re outgrowing a homegrown or siloed business management system. Here, we’ll detail What an ERP system is, the benefits derived from those systems, and how to evaluate an ERP system for your business.

What Is Enterprise Resource Planning Software?

ERP software is a means of communicating processes and resources to a business’ personnel. This information is then used by personnel to complete tasks such as how many parts to build for a purchase order or how many orders to fulfill by specified deadlines. The level of depth ERP software provides is virtually limitless.

Why Do Businesses Use ERP Software?

Unfortunately, businesses relying on spreadsheets miss out on putting a lot of their valuable data to use. Not only this, but they divide their teams into siloed departments that leave them working less efficiently. ERP software bridges gaps in communicating processes and resources with personnel. The result is accurate and relevant data delivered to those who need it, in real-time and across departments. Businesses will find ERP applications that enable better communication, increased efficiency, increased order accuracy and fulfillment, reduced inventory and labor costs, and happier customers.

The most modern examples of enterprise resource planning software deliver automation capabilities. Today, ERP software offers virtual assistants, workflow automation capabilities, automated data capture and entry, intelligent robot interfaces, predictive maintenance tools, and systems to connect manufacturing businesses from the shop floor to the top floor.

What Is The best ERP software?

The best ERP software is the one that checks all the boxes, or the most, when it comes to meeting the needs of your business now and into the future. That said, evaluating and selecting the ERP software that’s right for your business is not an overnight decision. Once you’ve decided that a more robust enterprise resource planning system is what you need, begin evaluating options.

The typical ERP evaluation process from the buyer’s end begins with research, then engaging those vendors or their certified resellers, discovery follows to ensure the ERP software is the right fit for a business, then demonstrations, agreements, implementation, and finally training. Some vendors and VARs will stop there, only reaching out to continue selling add-on services and upgrades. However, you will want to find a partnership with experts in the ERP software of your choosing. That’s because these systems will potentially help run your business for decades as you grow and expand. Finding the right fit for both ERP software and partnership among providers is important.

How To Select ERP Software

In short, every business is different and has different needs for ERP software. Though, there are core functionalities that all ERP systems will include, like financials and operations. Beyond that, there are systems geared towards retailers, manufacturers, healthcare, and just about every other industry vertical one can name. That said, no matter what ERP software you may need, there are reliable ways to evaluate ERP software that apply to the evaluation process regardless of industry and purpose.

Don’t get hamstrung by inaccurate data, lost information, and poor response time when unforeseen events take place. When the time is right to choose an ERP system that’s right for your business, big or small, talk to the experts at Encompass Solutions. We’ll connect you with a system that fits your build.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


How ERP Improves Lean Manufacturing

We should start with a quick definition of lean manufacturing for the uninitiated. Lean manufacturing, also referred to as “lean”, is a commitment to minimizing waste of any kind during the manufacturing process. This includes wasted time, materials, and capital. in total, there are seven sources of waste in lean manufacturing, referred to as the “7 Mudas”. ERP improves lean manufacturing by providing visibility and tools to identify wasteful processes and how your organization can continually improve processes to ensure that waste is eliminated wherever possible. Here are a few examples of how ERP improves lean manufacturing operations.

1. Reduced Transport Waste

This form of waste occurs when goods and materials are moved from one location to another, be it to a staging area, warehouse racks, or shipping docks. These activities utilize machinery, operators, and time to complete operations, all of which cost money. Bringing no added value to the manufacturer or customer, this is a non-revenue generating activity. As such, fewer hours spent in the material handling phases of operation means fewer resources wasted. ERP improves lean manufacturing in this case by providing tools that enable more intelligent means of production and efficient logistics activities. Scheduling and monitoring capabilities, as well as equipment utilization visibility and inventory tracking, give teams the insight they need to see where resources are being committed and which steps in a process can be expedited or cut out of the equation entirely.

2. Reduced Inventory Waste

If you’re a Make-to-Stock (MTS) or Mixed-Mode manufacturing business, chances are you expect to have a certain level of raw materials and products maintained in inventory. Make-to-order (MTO) operations, not so much. However, at any level, having raw materials and semi-finished/finished products tied up in inventory means capital is tied up in inventory. Unless you’re stockpiling for a doomsday scenario, too much inventory is a bad sign. ERP systems provide the framework for achieving maximum efficiency, such as with Just-in-Time (JIT) manufacturing. Just as supermarkets have refined the optimal replenishment cycles for produce, so too can manufacturers remove these sub-par production planning and distribution practices to keep production constantly moving. ERP improves lean manufacturing in this case by providing tools for forecasting accuracy, historical data for sales and products, setting min/max stock levels, and even allowing for automated reordering directives.

3. Less Motion Waste

Motion waste applies to equipment and personnel and occurs in cases where any type of motion or effort occurs in a process that does not add value. Plant layout is the biggest culprit in contributing to motion waste. This is especially so if it impacts material handling activities due to traffic bottlenecks or excessive wear on machinery like forklifts. While it’s not generally feasible to redesign a production floor without halting production, ERP improves lean manufacturing in this case by providing data on machinery utilization and job planning and scheduling on the production floor. With visibility into what processes are taking more time or what machines are working at less-than-optimum efficiency, manufacturers can collaborate with engineers and suppliers to ensure their facilities are achieving maximum efficiency.

 4. Less Time Wasted Waiting

If nothing is happening, time is wasted. This can be the result of production bottlenecks, machine downtime, production teams not being in sync, or waiting on decision-critical data. Fortunately, ERP improves lean manufacturing in this case by providing teams with one source of data that everyone can rely on and retrieve when necessary. It helps to identify bottlenecks, plan jobs and schedules more efficiently, as well as facilitate decision-making with the data needed to execute mission-critical strategies.

how erp improves lean manufacturing scheduling

5. Avoiding Over-production

The Big One When it comes to the 7 wastes, is overproduction contributes to all other forms of waste in lean manufacturing. In short, it means you are making more of a product than consumers require, or goods are produced before they are needed, leaving them to sit in inventory. Supply chain management, procurement, and demand planning are both the causes and solutions of overproduction. Fortunately, ERP improves lean manufacturing in this case by delivering purpose-built tools to enable better supply chain management, automating the procurement process, and accurately forecasting demand based on historical data and industry trends.

how erp improves lean manufacturing production

6. Avoiding Over-processing

In the case of over-processing, you are putting in work that has no value. For example, on the production floor, you’re painting the inside of a car fender that will never be seen by anyone by a mechanic. This activity adds no value for the customer and serves only to take more valuable time away from your production team. Not to mention, paint ain’t free. Over-processing carries over to your field service and sales teams, too. Time wasted with manual entry can cost you valuable time. It can even cost you a customer if that manual entry results in order errors. Fortunately, ERP improves lean manufacturing in this case by automating such processes. You can click a single button and have a quote automatically turned into a Bill of Materials (BOM). Further insights deliver critical information on your production goals and sales KPIs.

7. Avoiding Defects

Defects don’t just waste time and materials, they waste your customers’ time and patience. Going even further, defective products that make it off the shop floor and into those customers’ homes or facilities reduce your industry reputation. For these reasons, defects are a high-priority waste that needs to be tackled. Unfortunately, it’s not always an easy task. ERP improves lean manufacturing in this case by completing checks and aligning production against standards you’ve set in the system. Products and processes that don’t conform raise flags so that your teams can address these instances before they become issues.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, NetSuite Solution Provider, and Epicor Platinum Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Epicor ERP 10.2.400 Release is Now Generally Available

With this latest Epicor ERP 10.2.400 release, Epicor continues to deliver on its commitment to be the cloud ERP provider of choice. Epicor announced its strategic partnership with Microsoft AzureTM in May 2018, and that relationship has deepened and evolved as Epicor’s cloud business grows globally. The momentum is undeniable—as of April 2019, over 500 companies are leveraging Epicor ERP in the cloud, a jump of nearly 20% since the last release.

Epicor continues to make investments in its industry capabilities, with functionality that can leverage the Internet of Things (IoT) to connect machines and gather data across factory floors. Epicor is also still “customer-obsessed,” and has worked on modernizing and enhancing user interactions and experience throughout the entire customer journey.

Epicor continues to execute against its roadmap of investing in functionality aligned to the company’s main investment themes, with the focus of this release on Experiences, Analytics, and Industry.

Transforming The User Experience with The Epicor ERP 10.2.400 Release

Epicor has heard from its customers that one of the top areas they would like Epicor to invest in is usability. Epicor ERP 10.2.300 was the first step in a modern user experience (UX), featuring the Kinetic Design System that was introduced at Insights 2018. Kinetic is a best-in-class UX design framework that delivers a modern look and feels while improving system usability and performance. With this latest release, Epicor is introducing new mobile time and expense management applications built on the Kinetic Design System, to capture time and expense entry and approvals. Epicor has also enhanced the usability of the Gantt-based job scheduling board for a modern customer experience.

“The speed of the new Kinetic screens and interface is great. Updating ERP 10 brings new features, no challenges or downtime.”

 – Jos Greeve, Manager ICT, Boers & Co

Epicor also introduced Epicor Virtual Agent* (EVA), an intelligent digital agent embedded in the core product that enables users to get information quickly and easily, through voice or text. Finally, utilizing DocStar, Epicor will offer Sales Order Automation** integrated into Epicor ERP, which will reduce customer time and touchpoints, and accelerate their sales and fulfillment velocity.

Business Intelligence and Analytics

Analytics continues to be a major area of investment with Epicor ERP. With Epicor Data Analytics (EDA). New content packs have been released for both field service and preventive maintenance, as well as enhanced content packs for projects and production. Users will gain greater insights into the status of their field service team, their asset performance, as well as projects, and ERP MES.

Industry Focus

Epicor continues to invest in industry capabilities. Following the Dealer Network Portal introduced in the last release, Epicor now introduces the Supplier Portal in 10.2.400, which enables manufacturing customers to manage their supplier relationships, enter purchase transactions, and process RFQs in the best-in-class Epicor Commerce Connect eCommerce solution.

Epicor has refreshed and modernized frequently-used ERP MES screens using the Kinetic Design System. Advanced MES customers will also have a common shop floor interface via the Human Machine Interface (HMI).

Perhaps the most exciting solution in Epicor ERP 10.2.400 is Epicor IoT, a module that integrates with the Microsoft® Azure IoT Hub.  This application monitors and visualizes data from sensors and other Epicor products.  Epicor IoT leverages the power of Microsoft® Azure IoT Hub with the Epicor ERP context and production data to achieve new levels of operational efficiency. Through more intelligent insights into the production and day-to-day activities of your enterprise, Epicor users can fully drive and control Internet of Things data with the industry-leading Epicor ERP solution.

Users can track and visualize dynamic inventory to help locate process bottlenecks, monitor downtime, and throughput to improve asset utilization, and leverage predictive maintenance to boost quality and efficient manufacturing.

Ease of Everything

Epicor ERP 10.2.400 is primed to solve the complex challenges of your industry and position your business to grow profitably now and in the future. It contains proven solutions and processes that fit your unique business requirements. Committed to providing positive experiences for its customers, Epicor provides ease of everything—deployment, training and education, support, maintenance, and upgrades that result in greater profitability, productivity, and growth.

Ease of Learning – Epicor University

Epicor University focuses on a “blended” approach to learning for those upgrading to the Epicor ERP 10.2.400 release, with a suite of tools designed to appeal to all types of learning styles and needs. Start learning with the high-level Epicor ERP 10.2.400 release overview, then continue with additional targeted topic-specific Training on Demand videos, in-depth Embedded Education courses, jump into an Instructor-Led Class, or download any of the comprehensive documents and release guides. Explore all resources in Epicor Learning Center (ELC), Embedded Education, and EpicWeb***.

The new Knowledge on Demand (KOD) service is built directly into your Epicor ERP 10.2.400 solution. These short videos are usually one or two minutes long to help you solve problems quickly. Search the video library or browse by category to get the answer you need and get back to more important tasks. If you have not yet upgraded to 10.2.400 you may access the site directly via the KOD Portal.

The Epicor Learning Center (ELC) is a great addition to your company’s education toolkit. All customers, partners, and employees can access the Learning Center using their EpicWeb login credentials. From this central education hub, users can reach the available tools to assign courses and tests and track employee progress and comprehension.

The ELC home page is a valuable resource for new content announcements and other offerings. New with this release, you will find new content including self-paced Training on Demand videos, focusing on the essential new functionality added to the software. Epicor University also provides live virtual hands-on training on the current release of ERP. All courses are led by an Epicor University instructor in a hosted training environment. The sessions are interactive and students can participate in discussions, ask questions, and benefit from shared business case scenarios.

Ease of Upgrade

At Epicor, the firmly held belief that all users will gain significant benefit from staying current on new versions of the Epicor ERP software continues to endure. For users on the Epicor ERP 10 platform, the upgrade process is greatly simplified and allows for movement between releases without stepping through each release. For example, users can move from 10.1.400 to 10.2.400 without taking intermediate steps for the releases between.

To simplify the upgrade process from Vantage, Vista, and Epicor ERP 9 to ERP 10.2.400 release, Epicor has invested heavily in new tooling and services dedicated to the process of upgrading. The upgrade has been reimagined with automation and guidance tools for the entire process. Visit the Upgrade and Migration Center on EpicWeb for more information and resources.

Epicor ERP 10.2.400 Release Availability

This release is available for current customers that are already live on or currently implementing Epicor ERP 10 and who are currently subscribed to an Epicor maintenance and support plan to download via EpicWeb***. Customers on Epicor ERP 9, Vantage, or Vista that are currently subscribed to an Epicor maintenance and support plan can use the established upgrade request process to gain access. Epicor strongly encourages you to review the feature summary for the 10.2.400 release and become familiar with the improvements throughout the system. Visit the Epicor ERP 10.2.400 Center on EpicWeb*** for all the latest news and content on this release.

Customer, Partner, and Public Announcements

The customer and partner announcement emails are going out on Thursday, May 16, 2019 (local time). The press release was released at Insights on April 16, 2019. Epicor will be holding customer-facing regional webcasts starting on June 3 with the Americas region, with international webcasts to follow.

Get Set for Growth With The Epicor ERP 10.2.400 Release

Epicor is pleased to deliver Epicor ERP version 10.2.400 and encourages you to upgrade soon to begin reaping the benefits that will enable you to achieve greater outcomes for your business.

*Epicor Virtual Agent will go into controlled release on May 16, 2019, and is expected to be generally available on May 31, 2019

**Sales Order Automation is currently in controlled release with general availability planned shortly; specific date to be determined.

***Please note you will need to log in using your EpicWeb credentials.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Selecting a certified Epicor ERP partner for your enterprise software implementation, migration, service, or support is vital to protecting your technology investment. Choosing an Epicor authorized partner, like Encompass Solutions, over other technology consultants yields a better experience for your team and better results for your business.

Encompass Solutions, Inc.: A Certified Epicor ERP Partner

The Epicor Partner Network is a comprehensive sales, support, and marketing program that offers businesses significant opportunities to grow with award-winning products, training, and support in a highly competitive, dynamic marketplace. With Encompass Solutions solutions, our proven ability to drive growth, and equipping workforces with the knowledge and tools necessary to succeed, Encompass Solutions remains one of the highest-ranked partners in the Certified Epicor ERP Partner program.

Epicor authorized and certified partners:

  • Have completed the Epicor certification program for the highest level of product knowledge
  • Invest in their customers’ success with Epicor solutions
  • Are fully trained on the most recent product release
  • Have direct relationships with Epicor product development, services, and support staff
  • Are informed about the latest product roadmaps, promotions, and incentives
  • Adhere to regulations set by Epicor for the protection of your business

The Epicor certification program defines learning standards, trains participants on Epicor applications, and tests their mastery of each application upon completion. Epicor certifies partners annually, so you can expect we are equipped to provide you with the best possible consulting experience and the most up-to-date information.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

 


Insights 2019 is the annual Epicor user and partner conference that convenes each spring. It is a place where users and partners can experience first-hand training and education on the latest Epicor software and tools to empower businesses. Keynote speakers deliver insights on industry trends and where the company is directing efforts over the coming year. The manufacturing solutions being developed have a lot of users and partners excited for rollout. Read more about the biggest Epicor ERP developments in our Insights 2019 Recap below.

Insights 2019 Recap Epicor Virtual Agent  (EVA)

AI is a buzzword on the tongues and in the minds of many involved in manufacturing industries. Gartner predicts that by 2020 80% of technologies will be driven by artificial intelligence in some form. Epicor has answered that call with the rollout of the Epicor Virtual Agent, aptly named EVA. A Microsoft Azure-powered virtual assistant, EVA leverages AI to deliver insights and data in real-time to empower workforces wherever they find themselves.

Virtual assistants are nothing new. However, their ubiquitous nature has yet to be fully realized, and appropriately utilized, among traditional manufacturing operations. Gartner also believes that by 2022, enterprises utilizing Industry 4.0 technologies will have some form of virtual assistant within the organization.

With built-in artificial intelligence, EVA can simplify user interactions with the ERP system and automate manual tasks to speed up operations. Text and voice cognitive skills enable EVA to transform data into visual representations. The result is an intuitive experience that allows users to complete actions on native devices with ease. The technology is powered by Natural Language Processing (NLP), a human-computer interactive technology that users can leverage from mobile devices with requests and tasks that will be addressed by the Epicor Virtual Agent. Targeted information and data to enable faster, better decision-making is then delivered in real-time.

Insights 2019 Recap Epicor ERP 10.2.400 Update

Epicor ERP 10.2.400 has also been announced and will receive its full production update on the weekend of May 11th, 2019. Now it’s the time to be testing end-to-end for those customers keeping in pace with the Epicor ERP software update cadence. Among the changes coming with the Epicor ERP 10.2.400 update, users can expect to enjoy full use of and coming functionality that includes:

Experiences

Industry

  • Enhanced Project Management
  • Epicor Mobile Warehouse
  • Supplier Portal
  • MES Expansion
  • Epicor IoT

Analytics

  • Epicor Data Analytics Expansion
  • Epicor Data Discovery Expansion

Future (2019-2020)

  • UX Uplift (ongoing) Mobile Apps
  • ISV Partner Ecosystem
  • Compliance Engine
  • Enhanced BI/Analytics
  • Connected Enterprise

For more information on the updates discussed above, reach out to the ERP experts at Encompass Solutions, Inc. using the contact us link below.

Exclusive Epicor Software Discounts

Encompass customers are entitled to exclusive discounts on Epicor software and services, provided they attended Insights 2019. If you were at Insights 2019 and wish to take advantage of reduced pricing on several Epicor ERP modules, SaaS subscriptions, and third-party integrations, get in touch with your Encompass Solutions Customer Account Manager today.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm and Epicor Gold Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

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