Founded in 1952, L.B. White has grown to become one of the world’s leading manufacturers of direct-fired heaters for the agricultural, construction, and rental industries. Approximately 50 employees support the production and global distribution of more than 50,000 SKUs from the company’s headquarters in Onalaska, Wisconsin.

Success Highlights

Challenges

  • The reporting system was difficult to use, and the data was hard to read
  • Software required users to have more advanced computer skills

Solution

  • Epicor® ERP
  • Epicor Data Analytics (EDA) powered by Phocas

Benefits

  • Tightly integrated EDA simplified the deployment process
  • Out-of-the-box templates made it easy for sales and inventory teams to get started
  • Eliminated IT bottlenecks and the need for VPN access when outside the office
  • Allowed users to access EDA whenever and wherever they need it
  • Data is constantly updated to provide users with the most current information

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Kadant Inc. is a midsize global supplier of high-value critical components and engineered systems for use in process industries. It focuses on papermaking, paper recycling, and other processing industries in over 18 countries worldwide—including the United States, the People’s Republic of China (PRC), and some European countries.

Success Highlights

Challenges

  • Lacked standardized global business management processes
  • China site previously had no ERP system

Solution

  • Epicor® ERP

Benefits

  • Synchronized global business on the same ERP platform
  • Improved operational efficiency
  • Avoided redundant engineering workload by over 40%
  • The simplified data retrieval process

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Kinematic has been a global supplier of automated manufacturing systems for the medical industry since 1980. The company develops small to large-scale custom, state-of-the-art manufacturing systems built to the exacting standards and strict compliance requirements of the medical and diagnostic industry, and utilizing the tenets of lean manufacturing. Capabilities include all aspects of machine design and development, fabrication, assembly, and testing, as well as machine installation, operator training, and maintenance.

Success Highlights

Challenges

  • Needed strong manufacturing ERP capabilities to support its low-volume build-to-order production environment
  • Desired real-time data access to improve efficiency, collaboration, and overall responsiveness
  • Needed to be up and running in a compressed five-month timeframe

Solution

  • Epicor enterprise resource planning (ERP)

Benefits

  • Improved functionality and easy-to-use user interface offer immediate access to data
  • Improved accuracy, collaboration, cycle times, and on-time delivery
  • Improved efficiency enabling the ability to support greater production volume with existing resources
  • New robust reporting capabilities enabled the retirement of the custom reporting system

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Since 1962, Madsen’s has been engineering and producing some of the most noteworthy and innovative millwork products in Canada. The company prides itself in its veneering capabilities—searching the world for the finest veneers and lumbers to ensure its clients receive the best possible quality.

The company’s prior enterprise resource planning (ERP) solutions consisted of various, disconnected systems and lacked real inventory metrics. “Before we switched to Epicor, we struggled with functionality between multiple platforms and experienced material losses, labor losses—different things like that impacted the business,” recalled Craig Leach, sales manager, Madsen’s Custom Cabinets.

Success Highlights

Challenges

  • Find an ERP system capable of integrating disparate business departments

Solution

  • Epicor® ERP

Benefits

  • Saved CAD 200,000 per year in throwaway material, over-ordering, underordering, and incorrectly issuing materials
  • Reduced the time it takes for information to pass from shop floor to office
  • Provided real-time business metrics to anyone with access to the Epicor ERP system

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


For nearly 100 years, Mid-West Metal Products has been a premium producer of wire-formed, sheet metal fabricated, and tubular metal products for customers ranging from leading global corporations to small emerging enterprises.

With four locations in Muncie, Indiana, including three manufacturing facilities, as well as production operations in Dalian, China, the company specializes in the custom design and manufacturing of items like enclosures, bag stands, pet crates, shelving, and displays from concept to finished product. This is performed in both a “job shop” atmosphere as well as a wholesaler/distribution environment dedicated to quality, timeliness, and competitive pricing.

Success Highlights

Challenges

  • Facilitate the growth of this wholesaling and industrial fabrication company by creating easy access to historical sales information, while automating shipping, processing, packing, and picking activities across five locations

Solution

  • Epicor® ERP

Benefits

  • Identified numerous production inefficiencies, which enabled Mid-West to reduce labor costs by 20 percent and increase sales by 30 percent during the first year of use
  • Provided a clearer picture of both profitable and non-profitable product lines
  • Streamlined order processing and eliminating the need for sales representatives to fax requests or constantly follow up to learn the status of orders

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


For the past 50 years, National Coating Corporation has specialized in the custom coating and saturation of any non-metal flat or rolled substrate. This includes enhancing the everyday performance and lifespan of materials used in automotive, industrial, commercial, aerospace, alternative energy, and consumer products worldwide.

Success Highlights

Challenges

  • Provide in-depth insights into company operations, while identifying new cost-saving methods and opportunities to develop products for a broader range of industries

Solution

  • Epicor® ERP

Benefits

  • Quicker, simpler-to-navigate access to nearly every application company-wide
  • Real-time access to actionable and accurate data that can increase revenues and cut costs
  • All-in-one package that includes accounting, payroll, labor, and inventory information with simple, easy-to-use dashboards

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Omega Plastics Inc. is a leader in the development and manufacture of low-cavitation injection molds, molded products, and assemblies. The company’s client list includes Fortune 100 companies and global suppliers representing the medical, automotive, aerospace, and consumer packaging marketplace.

Success Highlights

Challenges

  • Lacked a method for obtaining detailed, project-specific reporting and operations information

Solution

  • Epicor® ERP

Benefits

  • Dramatically increased the speed of generating updatable dashboards
  • Cut the size of the company’s overall database customizations by 90 percent
  • Provided live data feeds and updates highlighting business activities

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of Industry.


Perlick has been innovating in the refrigeration and bar dispensing industry for more than 100 years. Starting as a family-owned business, the company has held strong with its reputation for being best-in-class while also staying close to its family-owned roots. As Perlick continued to grow, they recognized they needed to implement Epicor ERP at the beginning of 2018. However, Perlick’s accounts receivable (AR) department still needed more help and automation to manage its expanding cash flow of 1,300 active accounts.

Success Highlights

Challenges

  • Lacked centralized customer account information which caused bottlenecks in the collection process

Solution

  • Epicor® ERP
  • Epicor Cash Collect

Benefits

  • Automated workflows and collector transparency
  • Decreased DSO to 37 days
  • Increased current AR percentage to 95.7%
  • Saved 54 work hours per month with automation

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Pharma Pharmaceutical Industries (Pharma) is a group of companies that brings together business leaders, seasoned healthcare professionals, marketing and sales specialists, pharmacists, and other industry veterans. Between them, Pharma companies leverage their rich spectrum of expertise to provide a wide range of services to the Saudi pharmaceutical industry. Services offered by Pharma include: branding, marketing, and sales; warehousing and logistics; facilities management; and regulatory compliance consultancy

Success Highlights

Challenges

  • Risk of using incorrect or expired material in manufacturing
  • Inability to accurately control all assets
  • Inconsistencies and errors across manually prepared documents and reports

Solution

  • Epicor® ERP

Benefits

  • Ability to link and integrate transactions across all departments
  • Significant reduction in time for archiving and searching historical data
  • Robust inventory control resulting in improved quality and on-time delivery (OTD)

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Philadelphia Mixing Solutions, Ltd. and its subsidiary—Mixing Solutions Limited—lead the industry in optimizing mixing solutions to help customers improve mission-critical mixing processes. With operations in Palmyra, Pennsylvania, and Newbury, United Kingdom, Philadelphia Mixing Solutions provides innovative products, technical services, and field support to customers around the world. Backed by 60 years of industry experience and a rich tradition of technology—dating back to the original Philadelphia Gear Corporation—the company’s research and development teams use cutting-edge testing and process modeling to create unique mixing solutions to meet individual customer requirements.

Success Highlights

Challenges

  • Consolidate various home-grown systems and databases into a single platform

Solution

  • Epicor® ERP

Benefits

  • Provided a single, unified look into business performance metrics
  • Moved from quote to cash quicker—quotes that took hours or days in the past now only take minutes
  • Improved customer support with manufacturing resource planning (MRP)
  • Enabled for mobile functionality

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.