Epicor Virtual Agent (EVA) is intelligence personified. An artificial intelligence (AI) tool for your ERP system, its context-aware, natural language processing (NLP) allows users to interact with EVA just like they would with any other colleague—either by talking or texting. This makes the breadth and depth of the industry-specific functionality and information available inside the system directly accessible to a larger audience—boosting productivity and efficiency and giving your company an improved return on ERP investment. But that is just one aspect of EVA. More than just a chatbot, EVA returns richly formatted information with multiple button choices for suggested next actions.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


COVID-19 sadly and surely affects all businesses in one or another way. Depending on the outbreak stage and local governments’ decisions in response, individuals may be limited for an unknown period in leaving their homes, traveling, or working as before.

Epicor understands its customers, partners, and employees who all need to adapt to these extraordinary times.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Companies that must comply with International Traffic in Arms Regulations (ITAR) need to more strictly control access to some or all of their ERP data. For example, access to their ERP system by non-“U.S. Persons” as defined under ITAR is typically not allowed. To help customers comply with these access control measures, Epicor has long offered an ITAR support option, which—among other things—ensures support tickets are only routed to staff who are U.S. Persons or otherwise allowed access to ERP data. For Epicor Public Cloud customers—formerly called DT or MT SaaS—the Epicor Public Cloud Government option also restricts database access to only U.S. Persons, services are hosted only in the United States, and all data is securely stored within the country.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Recent technologies including artificial intelligence (AI), analytics, the cloud, the Internet of Things (IoT), machine learning, mobility, and robotics have the potential to connect billions of transactions to and from disparate systems, to smart machines, and unimaginable amounts of data.

To remain competitive, manufacturers must deliver high-quality, innovative products and get them to market faster. By making better use of data, manufacturers can better predict customer demand, quickly adjust to changes in the marketplace, accelerate the engineer-to-order process, and communicate more efficiently within an optimized value chain.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


The Internet of Things (IoT) allows manufacturers to connect their systems, sensors, machines, and people like never before. Now, Epicor ERP users can more easily capitalize on this increasingly essential capability with Epicor IoT. Epicor IoT leverages the power of Microsoft Azure IoT Hub with the context and in-depth data of Epicor ERP. With Epicor IoT, you get even more intelligent insight into the operations and day-to-day activities of your enterprise.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Epicor Mobile Warehouse is the next-generation handheld application, which is completely integrated with Epicor ERP. It offers a modern, intuitive user interface for warehouse and distribution functions.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


For manufacturers with more than one location, records of the transactions that occur across the business often get scattered and disorganized. This makes it uniquely challenging to gain the insight you need to address resource requirements, meet customer expectations, and improve profitability.

Achieving these competing goals requires careful consideration of what, how, and when to produce and sell. By optimizing the location of production facilities globally, manufacturing businesses can beat the competition on a local and international level. If a well-thought-out network of production and distribution sites is established, the synergies originating from being closer to customers and distributors make the business more recognizable and profitable in all regions.

With the Multi-Site Management module in Epicor ERP, you can easily manage intercompany activity and get financial control on all sites in one system. Unique to the Epicor approach, each site may run Epicor ERP in the cloud or on-premises, whichever you prefer, for ultimate business flexibility and regional fit. Easily include any number of servers, databases, cloud data centers, companies, countries, and continents across your sites to truly achieve a unified, borderless, global business.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Manufacturers face several challenges. Whether it’s market volatility, supply chain risk, finding value in your data, rising customer expectations, or serious skill shortages, the entire industry is feeling the crunch.

You’ve probably heard that Industry 4.0, cloud, and Internet of Things (IoT) can help with these challenges, but to what extent? How can modernizing your operation with a connected manufacturing strategy help you grow?

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


An accurate forecast is a critical supply-chain driver, but many organizations have a limited view of what comes next. Planning teams are left to interpret sales or budget projections and convert them into actionable forecasts of the item mix.

This process is often managed in complex spreadsheets that are difficult to use, scale and share. They also rely on rule-of-thumb forecasting approaches that don’t properly account for inherent demand patterns or track how forecast overrides can impact accuracy, resulting in forecast errors that can contribute to lost sales and excess inventory.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.


Every day Epicor ERP software generates orders and production quantities based on user-specified planning parameters such as lead times, safety stocks, reorder points, order quantities, and min./max. levels. Unfortunately, approaches for determining these parameters are often user-defined rule-of-thumb methods that do not account for inherent demand and supply variability. Formal updates of these planning parameters tend to be manual and take weeks or months to complete, resulting in infrequent updates that do not account for continual changes in demand, lead times, item importance, and evolving business goals.

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm specializing in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

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