30
Nov 2021
3
two coworkers designing a business improvement project

Elevate Your Manufacturing Business: Strategizing Year-End Business Improvement Projects

As the holiday season approaches, many manufacturers find themselves in a natural lull, with limited staff and streamlined

Elevate Your Manufacturing Business: Strategizing Year-End Business Improvement Projects

Encompass Solutions , , , , , , Sean Balogh

As the holiday season approaches, many manufacturers find themselves in a natural lull, with limited staff and streamlined operations. This presents a golden opportunity to address essential business improvement projects that may have been postponed throughout the year. Encompass understands the significance of leveraging this downtime for strategic enhancements. We’re here to help you navigate and execute impactful business improvement projects, positioning your company for a prosperous New Year.

Potential Business Improvement Projects

Encompass specializes in a range of dynamic business improvement projects aimed at fortifying your operational prowess and resilience. Here are some tailored examples:

  1. Maximizing Customer Engagement with an Upgraded CRM System:
    • Enhance your customer service capabilities next year by bolstering your CRM system’s functionality.
  2. Fine-Tuning Operations through Business Process Reviews (BPR):
    • Conduct a comprehensive Business Process Review to uncover efficiencies and refine workflows.
  3. Expanding Market Reach with an Online eCommerce Storefront:
    • Establish a compelling online storefront to broaden your market presence and accessibility.
  4. Facilitating Seamless CRM Integration with Info Worker:
    • Streamline communication between your staff and CRM system by seamlessly integrating Info Worker.
  5. Leveraging Data-Driven Insights with Advanced BI Tools:
    • Harness the power of Business Intelligence tools like EDA to dissect and leverage data from previous years.
  6. Empowering Financial Planning with Advanced Forecasting and Budgeting Tools:
    • Explore tools that empower you to forecast and budget effectively, laying a robust foundation for each new year.
  7. Embracing Cutting-Edge Shop-Floor Control Systems (EWMW):
    • Consider implementing state-of-the-art shop-floor, device-based control systems like EWMW for heightened operational efficiency.
  8. Optimizing Inventory Management through Cycle Counting Workshops:
    • Implement advanced inventory cycle counting techniques through tailored workshops, ensuring precision in stock levels and reducing wastage.

Turning Vision into Reality:

Have visionary ideas in mind but unsure about the execution? Our team at Encompass is poised to collaborate with you, transforming your concepts into tangible, results-driven solutions. Together, we’ll make your business improvement projects a resounding success. Contact us today and we’ll put our heads together to make your ideas a reality.

About Encompass Solutions:

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

 

13
Sep 2018
0

Case Study: Kaufman Container And Encompass Solutions Business Process Review

Kaufman Container has enjoyed substantial returns on its investment in Epicor ERP software thanks to skilled consulting, implementation, and training

Case Study: Kaufman Container And Encompass Solutions Business Process Review

Case Studies , , , , , , , , , , , Sean Balogh

Kaufman Container has enjoyed substantial returns on its investment in Epicor ERP software thanks to skilled consulting, implementation, and training services provided by Encompass Solutions, Inc. and Epicor Software Corp.

The Project

Kaufman had been running several non-integrated systems before the implementation of Epicor ERP. During that time, these non-integrated platforms led to colleagues having to do each other’s jobs. One example included a lack of confidence in the inventory on hand. with no trust in the system data, users had to manually confirm inventory availability.

The Epicor implementation effort was owned by Kaufman IT Director Larry Keilin. “The transition from our old system to our new system was less painful than I expected for many employees, the day you switch from an old system to a new system is the day they love the old system,” Keilin commented. “A large number of our employees got on the Epicor bandwagon and became excited about all the work they can now do that they couldn’t do before. We are truly seeing the benefits, for example, for the purchasing department, the Buyers Workbench is such a useful tool that it stands out, and our customer service department loves the way they can take an old order, copy it, and create a new one-it’s a huge time saver for them.”

The Details

  • 70 Concurrent Office Users
  • 15 Concurrent Data Collection Users
  • 8 Database Users
  • On-Premise Deployment

The Challenge

Challenges for this project are both substantial and essential to overcome if Kaufman were to make the most of its new ERP system. First, overcoming the lack of visibility for purchasing decisions, which up until this point had been made using days’ worth of research and inventory management via Microsoft® Excel® worksheets, would be essential.

Second, The lack of real-time transaction data gave little insight into how Kaufman was performing at any given point in time. Finally, the organization’s multiple costing methodologies provided inconsistent gross margin calculations.

The Goals

Kaufman Container implemented its Epicor ERP solution with the primary goals of:

  • Better tracking of sales and gross margin data to salespersons and customers.
  • Improve inventory management.
  • Integrate production management.
  • Growing revenue and profitability.

The Results

Encompass Solutions was contracted by Kaufman to perform an end-to-end business process review (BPR) which was critical in helping to determine the optimal business processes to follow. This would yield the maximum benefit from the newly implemented Epicor ERP product. The BRP was completed in just one week and helped outline areas for improvement as well as recommendations for systems and process improvement moving forward into implementation. 

Every business area was taken into account during the assessment and recommendations for changes in engineering, production, inventory, purchasing, costing, and accounting departments were presented. In particular, a go-forward path that included additional modules to offer a substantial benefit to production and inventory management was provided by Encompass. 

When asked how he felt we performed in our assessment, Keilin offered, “Encompass has done a great job at assessing the situation, with BPR guidance to systematically attack and resolve pain points following the implementation.”

Improvements included:

  • High return on investment that saw overhead costs cut by 30%.
  • System usability improved significantly as a result of easy-to-use dashboards and report generation.
  • Business Process Management (BPM) provided users the ability to set conditions and actions that added functionality to the system, tailoring screens and processes as needed.
  • Reorganization of sites, warehouses, and bins enabled quick and easy product location for issuing to jobs or shipping.
  • Parts purchasing was made easier with the visibility of time phase reporting.
  • The consistent average cost across all product lines.

Full Kaufman Container Case Study

About Kaufman Container

For the past 100 years, Kaufman Container has been a leader in the North American market in providing quality and innovative packaging components and value-added services. From our beginning, our focus has always been on giving our customers exactly what they are looking for. Kaufman Container continues to be your “One Stop Shop” for all your packaging needs.

an image of the case study kaufman container corporate headquarters

Today, Kaufman Container continues to be a privately-held, family-owned business that operates two key facilities in the Midwest. The business offers a wide variety of products and services, warehousing, quality and technical support, logistics assistance, and an in-house decorating facility.

About Encompass Solutions

Encompass Solutions, Inc. is an ERP consulting firm, a NetSuite Solution Provider, and an Epicor Platinum Partner that offers professional services in business consulting, project management, and software implementation. Whether undertaking full-scale implementation, integration, and renovation of existing systems or addressing emerging challenges in corporate and operational growth, Encompass provides a specialized approach to every client’s needs. As experts in identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

30
Sep 2016
0
an image of a hiker conducting their own

Complete ERP Implementation Toolkit – The Business Process Review

Ever been on a hike? A real hike. I’m not talking about a long walk with a bottle

Complete ERP Implementation Toolkit – The Business Process Review

Helpful Tips , , , , felixc

Ever been on a hike? A real hike. I’m not talking about a long walk with a bottle of water, here, I’m talking about carrying thirty pounds of a tent, sleeping bag, food, and equipment in a backpack the size of two small children twenty miles up and down mountains.

Whether you have or not, you know that a whole lot of prep happens before a hike: breaking in the boots, getting the pack fitted, and paring weighty equipment down to the barest essentials. If you’re just getting started on your ERP journey, you may want to consider our free ERP selection strategies ebook. If you’ve just finished your ERP implementation project, you’ll certainly feel as though you’ve hiked the Appalachian Trail.

Just as with a hike, though, your ERP system isn’t just about the destination, it’s about the journey: In the same way that any good hiker will be constantly adjusting their pack, changing their pace and stride, and constantly reorienting themselves via map and compass to keep themselves moving steadily and happily, a good company is going to be constantly reevaluating their system and making upgrades, streamlining processes, and changing to meet market demands.

Encompass will be with you every step of the way in your ERP journey with a BPR: A Business Process Review.

an image of a hiker conducting their own "business process review" overlooking a mountain range

What Is A Business Process Review

A business process review is like a hiker’s gear adjustment: It is an objective look at how your company is currently operating. It involves a review of current business practices and system-user interaction, with a focus on optimization. It includes an analysis of system transaction use and configuration to identify functionality that may better support your operational needs. Although technology application and configuration is a core part of this assessment, your business processes, resource skills, and infrastructure are also evaluated. We also conduct employee interviews to determine ‘pain points’ for the user and management.

Here’s a list of the mountains we often have to climb while getting your ERP system on the right path:

Poor Data Quality – Incomplete or incorrect data creates mistrust in the system, creating the need for offline workarounds, which increases the risk of inaccuracies while creating an unneeded workload.

Mismatch Between Roles & Responsibilities – Insufficient training in the case of high employee turnover and lack of proper training creates inefficiencies and inaccurate data, as does ignoring the hierarchy of responsibilities (managers assuming duties meant for their employees, or giving work to employees that are beyond their skill level, for example).

Offline Processes – Employees may perform work off of the ERP because ‘that’s how we’ve always done it,’ or because they ‘don’t trust the system’. This could be through the incorrect implementation of the ERP, poor training, or the need for a ‘mindset change’.

Growth – Unexpected or aggressive growth may require an expansion of existing infrastructure before operational systems impact and slow growth.

Training – High turnover or increased growth creates staff with less expertise and knowledge. Even with experienced staff, cross-training or advanced training is needed for employees to understand the ‘big picture’ of the ERP process.

The Result: The business process review provides a suite of deliverables that improve your business by refining and upgrading your ERP system. The BPR identifies the ‘Hot Spots’ where efficiency drops, where lack of training creates problems downstream, or where features are not being used correctly (or at all) and offers solutions to all of them, through new functionality, increased training, or modifying the procedure.

So, break out the boots and the hiking stick: The trail to a better ERP and better business is a steep one, full of rocks and switchbacks, but trust us: when you’re at the top of the mountain, the view is incredible.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.