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Jan 2021
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Epicor ERP Case Study – Techcomp

Established in 1988, Techcomp manufactures and distributes scientific analytical instruments and laboratory equipment. The company ships products to

Epicor ERP Case Study – Techcomp

Case Studies , , , , , , , , , , , , , , , , , , , Sean Balogh

Established in 1988, Techcomp manufactures and distributes scientific analytical instruments and laboratory equipment. The company ships products to mainland China, Hong Kong, Macau, Southeast Asia, Europe, and the USA (North America). Their customers include universities and research institutions, government agencies, industrial enterprises, and medical groups.
Techcomp has an excellent reputation amongst its customers for manufacturing precise and accurate equipment and for outstanding service delivery. It is these differentiators which have led to a rapid expansion of the business. Through organic growth and several mergers and acquisitions over the last ten years, the enterprise has expanded internationally, and it now has branches and factories in more than 15 countries worldwide

Success Highlights

Challenges

  • Managing business growth effectively and efficiently
  • Disparate operating systems working in silos
  • Operating in different countries, languages, exchange rates, and time zones

Solution

  • Epicor® ERP

Benefits

  • Easy-to-use interface enhancing the operational speed
  • Business transparency leads to better decision-making for growth
  • Employees accessing the system via mobile devices for ease of use
  • More accurate stock control leads to improved cost controls
  • The business is now fit for growth and ready to adopt Industry 4.0 technologies

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

07
Jan 2021
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Epicor ERP Case Study – The Baker Company, Inc.

For more than 60 years, The Baker Company, Inc., has helped advance science, discovery, and clinical care by

Epicor ERP Case Study – The Baker Company, Inc.

Case Studies , , , , , , , , , , , , , , , , , , , , , Sean Balogh

For more than 60 years, The Baker Company, Inc., has helped advance science, discovery, and clinical care by pioneering innovative solutions for air containment, contamination control, and controlled environments. Baker manufactures biological safety cabinets, clean benches, fume hoods, and pharmacy isolators providing unparalleled user and product protection for a variety of applications, ranging from pipetting to drug manufacturing to the handling of dangerous pathogens such as Anthrax.

Success Highlights

Challenges and Opportunities

  • Sought an ERP platform designed for ease of integration with today’s new technologies and systems
  • Needed strong product configurator and manufacturing ERP capabilities to support its high volume make-to-order production environment

Solution

  • Epicor® ERP

Benefits

  • Improved productivity, collaboration, security, and system integrity
  • Improved functionality and easy-to-use user interface offer immediate access to data
  • Easier satisfaction of RoHS compliance requirements
  • Seamless integration with third-party software for sales tax, shipping, document management, and CAD/CAM design

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

07
Jan 2021
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Epicor ERP Case Study – Tuffaloy Products, Inc.

Tuffaloy Products, Inc. is a South Carolina-based global manufacturer of metals and welding products for automotive and industrial

Epicor ERP Case Study – Tuffaloy Products, Inc.

Case Studies , , , , , , , , , , , , , , , , , , , , , , Sean Balogh

Tuffaloy Products, Inc. is a South Carolina-based global manufacturer of metals and welding products for automotive and industrial markets. It’s a fourth-generation family-owned business with an 80-year history. Tuffaloy has a unique ability to adapt and change with the times, expanding into a wide array of products and services across six locations around the world.

Success Highlights

Challenges

  • Needed to update outdated system
  • Small company with no IT staff
  • Needed global visibility
  • Visibility for salespeople (open quotes, customer sales info)
  • Needed a flexible system to manage different manufacturing processes
  • Needed a simple, easy-to-understand solution
  • Needed scalability

Solution

  • Epicor® ERP
  • Left legacy ERP system
  • Felt Netsuite software was not a strong MFG solution and liked Epicor’s functionality
  • Initially on Multi-Tenant, recently migrated to the Public Cloud
  • Electronics and industrial fabrication MFG customer
  • 6 companies with 5 locations in the U.S., UK, Canada, and Mexico
  • Early adopters of Jitterbit®

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

07
Jan 2021
0
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Epicor ERP Case Study – UFP Technologies, Inc.

Serving more than 3,000 customers from facilities across the United States, UFP Technologies is a producer of innovative

Epicor ERP Case Study – UFP Technologies, Inc.

Case Studies , , , , , , , , , , , , , , Sean Balogh

Serving more than 3,000 customers from facilities across the United States, UFP Technologies is a producer of innovative custom-engineered components, products, and specialty packaging. Founded in 1963 and headquartered in Newburyport, Massachusetts, the company uses foams, plastics, composites, and natural fiber materials to design and manufacture solutions for the medical, automotive, aerospace, defense, electronics, consumer, and industrial markets. Over the past 40 years, UFP has focused on growing organically with enhanced services and products to new and existing customers as well as strategically acquiring competitive firms to fill key industry and client needs. Today, the company includes 11 separate facilities nationwide.

Success Highlights

Challenges

  • Identify a standardized, scalable method for mining data and seamlessly centralizing operational functions across 11 separate company locations

Solution

  • Epicor ERP

Benefits

  • Provided a single chart of accounts incorporating multi-plant functionality
  • Analyzed thousands of jobs companywide, closed financials on time ensured compliance with stringent SEC regulations and reported detailed financial results
  • Captured and reviewed costs, while streamlining processes and decreasing expenses
  • Negotiated better pricing for materials with vendors based on companywide buying patterns

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

07
Jan 2021
0
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Epicor ERP Case Study – Unique Fire

Unique Fire is a total fire prevention solutions provider and manufacturer of a comprehensive range of fire protection

Epicor ERP Case Study – Unique Fire

Case Studies , , , , , , , , , Sean Balogh

Unique Fire is a total fire prevention solutions provider and manufacturer of a comprehensive range of fire protection systems and equipment. Supplying specialist commercial contractors in the Asia-Pacific region, the company’s solutions and products have been deployed in underground stations, theme parks, shopping malls, and airport terminals.

Unique Fire also operates its Unique Digital Innovation (UDI) Division, a business-to-consumer (B2C) eCommerce platform that is dedicated to expanding the company’s online presence across the region

Success Highlights

Challenges

  • Needed to eliminate operational silos and give managers fast access to business-critical reports
  • Lacked an integrated ERP solution that delivered real-time visibility of inventory and other key production processes

Solution

  • Epicor® ERP

Benefits

  • Instant access to reports and analytics makes it easy to scrutinize the performance of every area of the business
    Daily activity updates—including information on returns—and accurate monthly financial reporting make it easier to control and track performance
  • Enhanced inventory visibility has enabled the company to reduce its stock holding and

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

07
Jan 2021
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Epicor ERP Case Study – WD-40

Headquartered in San Diego—with offices covering the Americas, Asia Pacific, and Europe—WD-40 is a globally renowned manufacturer of

Epicor ERP Case Study – WD-40

Case Studies , , , , , , , , , , , , Sean Balogh

Headquartered in San Diego—with offices covering the Americas, Asia Pacific, and Europe—WD-40 is a globally renowned manufacturer of household products—namely its flagship lubricant, WD-40. Founded in 1953, the company encompasses a group of brands featuring a full range of high-performance products across maintenance, industrial cleaning, hobbyists, and home.

Success Highlights

Challenges

  • Rely on a system that was not fit-for-purpose, multilingual, or compliant across Europe
  • Grow the business without growing the headcount
  • Streamline processes into one system

Solution

  • Epicor® ERP

Benefits

  • Automated order processing, shipping, and invoicing to free up employee time
  • Seamlessly integrated additional regional operations across Europe
  • Doubled orders across Germany
  • Improved multi-location communication

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

07
Jan 2021
0
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Epicor ERP Case Study – Global Hyatt Corporation

Global Hyatt Corporation is one of the world’s premier hotel companies with over 365 hotels in 45 countries

Epicor ERP Case Study – Global Hyatt Corporation

Case Studies , , , , , , , , , , , , , , , , , Sean Balogh

Global Hyatt Corporation is one of the world’s premier hotel companies with over 365 hotels in 45 countries worldwide that employs around 90,000 associates. The Hyatt story began in 1957 when it opened its first hotel at an airport in Los Angeles. 10 Hyatt hotels around Europe, in Hamburg, Berlin, Cologne, Mainz, Zurich, Milan, Paris, London, and Birmingham, benefit from the services the Hyatt Shared Services Centre in Mainz has to offer. Additionally, seven independent companies within Global Hyatt Corporation, including the new brand Andaz ™, are managed via a central server at the Shared Services Centre in Mainz.

Success Highlights

Challenges

  • Hyatt Shared Services Centre required a software solution that would bring together hotel processes and data at a global level.

Solution

  • Robust and flexible web services software solution with strong integration capabilities.

Benefits

  • Reduced the workload at the Shared Services Centre
  • Role-based access to individual supports Sarbanes-Oxley.
  • Straightforward assimilation of new properties to Shared Services Centre

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

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Jan 2021
6
Vee gives her impression of working at encompass

My Experience at Encompass – Documentation Specialist

Now that she’s been with the company for the better part of a year, we asked Vee for

My Experience at Encompass – Documentation Specialist

Encompass Solutions , , , , Vee Bennett

Now that she’s been with the company for the better part of a year, we asked Vee for her thoughts on her experience at Encompass. Here’s what she had to say.

First Impressions

From the moment I stepped into Encompass to interview for the Documentation Specialist position on January 28, 2020, until now, I’ve been exceptionally pleased.

I wasn’t sure what to expect when I walked in, especially since I was about to be interviewed by a Managing Partner. I knew that I had to shake off my nerves and be the only person I knew how to be… me.

Upon arrival, I initially spoke with a lady who ended up sitting with me on the couch to chat. She learned a little more about me and not only what I can do for the company.

Many questions can be answered simply by engaging and not going straight for the jugular. Being grilled with those cookie-cutter questions in the past made me wonder if I was a Miss America contestant or a key suspect in a criminal case who was subpoenaed for court. After getting acquainted for a bit, it was time for my interview.

Another engaging conversation… I was still a little nervous, but at ease. It was finally refreshing to have dialogue that showcased my personality and talents to determine if both were suitable within the Encompass environment. I was introduced to my future co-workers. First impression? Friendly and genuine.

The managing partners have an open-door policy. Doesn’t that sound familiar? The difference here is that you’ve heard. They listen to understand before responding, instead of listening solely to respond. If there are any concerns, work-related or personal, they’re addressed and not left floating in limbo.

Part of the Team

Regardless of our specialties, we work as a team. We’re there if our clients are in a pinch, needing immediate assistance on projects that require ‘all hands on deck. Prepare a quick training to get us up to speed to comprehend your needs and we’ll keep the ball rolling until it’s time for it to stop.

This is the truest definition of a team that I’ve ever been a part of in my corporate career of 22 years. Solid foundations are built upon communication and trust, which leads to long-lasting relationships.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

05
Jan 2021
7
an image of encompass solutions 20th anniversary celebration with a fireworks display

Encompass Solutions Celebrates Its 20th Anniversary

Today marks a special occasion. Today, Encompass Solutions, Inc. celebrates its 20th anniversary delivering an array of services

Encompass Solutions Celebrates Its 20th Anniversary

Encompass Solutions , , Sean Balogh

Today marks a special occasion. Today, Encompass Solutions, Inc. celebrates its 20th anniversary delivering an array of services to small and medium-sized businesses in manufacturing industries. While it may not be sensible for us to come together and celebrate at this time, we feel it’s important to mark the occasion and thank our staff, partners, and customers for their contribution to making this day possible. In the meantime, we’ll settle for a slightly self-serving new logo:

An image of the Encompass Solutions 20th anniversary logo

The consulting life is unique in that it demands many of us spend time away from our families for extended periods or work long hours to ensure projects are completed on time and within specifications. It’s not easy, but the rewards are great when seeing the efforts result in success for clients and growth for our team members.

Encompass Solutions opened its doors in 2001, driven by a handful of veteran consultants. Since then, we have grown to include more than 25 full-time employees and dozens more specialist contractors skilled in business management, process improvement, ERP software, EDI, and managed services. To date, we have helped transform more than 750 small and medium-sized businesses. We look forward to serving the needs of many more over the next 20 years.

A Few Words From Our Leadership

The time has flown by. I had no idea when we started Encompass that we would still be here 20 years later, nor would I be able to envision how much we have developed. 

I must acknowledge that we wouldn’t be where we are without the many wonderful employees we’ve had over the years (those that are still with us and those that were here for a season) and the loyalty of our customers. 

It is inspiring to see all the ways so many of our customers touch our communities.  It is also amazing to watch our team evolve over the years –even with the changes, they have supported each other to build enduring relationships and friendships. 

  • Sonia Haslam, Managing Partner

As someone who deals more with behind-the-scenes operations, I want to commend our staff and customers for helping to build Encompass into the company that it is today.

Every day, I see the projects and relationships we share progress and deliver the results we expect. Our reputation among vendors, peers, and partners remains in high regard because of their direct contributions to our mission. Thank you to everyone who has built this company into the shining example we continually strive for it to be.

  • Jim Baggerly, Managing Partner

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

05
Jan 2021
0
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Epicor ERP Case Study – Berry Plastics

Berry Plastics is a leading global consumer packaging group and a leading global beverage can maker. The Berlin,

Epicor ERP Case Study – Berry Plastics

Case Studies , , , , , , , , , , , , , , , , , , , Sean Balogh

Berry Plastics is a leading global consumer packaging group and a leading global beverage can maker. The Berlin, Ohio plant manufactures plastic prescription pill containers and plastic packaging for liquid products, and it’s one of several Berry Plastics facilities in North America now using Epicor Mattec MES—the Epicor real-time production monitoring and manufacturing execution system.

Success Highlights

Challenges

  • Institute a standardized system of reporting and data collection for more advanced insight into the production process

Solution

  • Epicor® Advanced MES, formerly Mattec MES

Benefits

  • Improved production and process control for better decision making
  • Increased machine efficiency with standardized OEE reports
  • Improved quality control and operations

 

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers and Distributors. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, and renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.

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