Kinetic Buyer Guide

For companies considering deploying their mission-critical business applications in the cloud, it is common to have questions relating to security, data protection, privacy, availability, and data center operations. As part of our commitment to transparency, this document compiles the answers to your frequently asked questions. Leverage this Kinetic Buyer Guide to better understand the requirements, functionality, and capabilities of Kinetic in Public Cloud deployments.

Epicor’s mission is to leverage the cloud to deliver Kinetic with the high level of performance, quality, security, scalability, and reliability that our customers expect.

With cloud environments, customers do not manage or control the underlying infrastructure, network, servers, operating systems, storage, or applications—except for customer-specific customizations and supporting on-premises applications. This document is designed to provide information on how we deploy Kinetic in the cloud for our customers. As a guide, please refer to the Epicor cloud model depiction below for an overview of the three participants involved in a standard deployment of Kinetic in the cloud—Epicor, yourself, and Microsoft Azure® as our datacenter partner—as well as the responsibilities and scope of ownership of each participant. When deployed on Microsoft Azure, customers will be provisioned and managed by Epicor on our Azure subscription and are not deploying an Azure subscription on their own.

About Encompass Solutions

Encompass Solutions is a business and software consulting firm that specializes in ERP systems, EDI, and Managed Services support for Manufacturers. Serving small and medium-sized businesses since 2001, Encompass modernizes operations and automates processes for hundreds of customers across the globe. Whether undertaking full-scale implementation, integration, or renovation of existing systems, Encompass provides a specialized approach to every client’s needs. By identifying customer requirements and addressing them with the right solutions, we ensure our clients are equipped to match the pace of the Industry.